Ryan My Fireplace Guy Ltd

Formerly Ryan My Fireplace Guy LTD
Heating & Air Conditioning
Calgary AB T2Z 4C7
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Heating & Air Conditioning
Ryan My Fireplace Guy Ltd
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97%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 6 timesBest of the Best '22 Best of Award '22winner 6 times

Reviews for Ryan My Fireplace Guy Ltd

Average customer rating:
10 10 (121 reviews)

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A from Calgary
A from Calgary
1 review Calgary, AB
10/10

Reliable, Friendly Service

Call in for maintenance and service. Service resulted not being required as maintenance took care of issue. Professional, friendly service from start to finish. New to this city so relied heavily on reviews from different sources and Ryan lived up to what I read. My fireplace looks better than when I moved in. Seriously, I didn't know I had two sets of flames until after he completed the work. They respected my requests around Covid safety precautions without question, gave recommendations without it feeling I was being pushed into sales. Recommending to my condo board

Approximate cost of services:
$175.00
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Company Response

We believe it is important to not only do quality work, but also to do it in a safe environment for everyone. Stay safe and we look forward to working with you again in the future. Sincerely, Ryan My Fireplace Guy Ltd

RWMcIntosh
RWMcIntosh
1 review Calgary, AB
10/10

Fireplace cleaning and maintenance

From start to finish I enjoyed a very enjoyable and professional experience. From booking the appointment with Alice and there followup of my booking, to the excellent job done by Alex in cleaning and checking my fireplace in an efficient & pleasant manner ensuring his work area had a big tarp to protect my carpet and floors and everything was all cleaned up. My fireplace is like new and never work=ed better! Even the billing and payment system is very efficient. I would not hesitate to recommend. Thank-you

Approximate cost of services:
$184.00
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Company Response

We are glad that you had such a positive experience with the service we provide. Thank you for taking the time to share your feedback and we look forward to serving you again in the future.

Ryan My Fireplace Guy Ltd.

Woodlands
Woodlands
1 review Calgary, AB
10/10

Chimney repair

We’ve had 2 previous contractors try to fix a “drip, drip, dripping” sound in our fireplace chimney (coincidental with melting snow or heavy rains), but the problem remained. Each of the other contractors focused on the flashing between the chimney & roof, but Ryan noticed there was no sloping on the plate below the chimney cap, so water could pool and run down inside. He diagnosed the problem and got a proper plate made and installed. He also called back a few days later to ensure the problem had been fixed and there were no further issues. He’s been great to work with, and I wouldn’t hesitate to recommend his services.

Approximate cost of services:
$750.00
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Company Response

We are very glad we could resolve this issue. It was a pleasure working with you, and should the need arise again in the future, we look forward to the opportunity to do so again. Have a cozy dry winter. Ryan my Fireplace Guy Ltd

Noogie54 in Toronto
Noogie54 in Toronto
0 reviews Calgary, AB
10/10

Fireplace service call

Called short notice looking for a service call to get my fireplace working. They managed to fit me in far ahead of the time they were scheduling for due to the timeline I was on.

Got a message prior to my appointment that he was on his way and an ETA . Showed up on time and got the work done quickly. Ryan was professional and was able to trouble shoot the problem and rectify the issue fairly quickly.

I will definitely use Ryan for future fireplace service calls at our new home.

Approximate cost of services:
$370.00
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Company Response

Glad we were able to accommodate getting you in early and helping to alleviate a bit of the moving stress. We look forward to working with you again in the future. Enjoy your new home. Thank you for the referral and your business. Ryan My Fireplace Guy Ltd

Private User
Private User
0 reviews Calgary, AB
10/10

Wood Fireplace Chimney Sweep (Cleaning)

Thank you all so much! Ryan, Alex, Alice and Sue were, in a word awesome! Alex cleaned two fireplaces ($175/per), Ryan completed a repair ($50), all in under 2 hours. These folks are friendly, knowledgeable and willing to go the extra mile! Great customer service and follow up. Don't go anywhere else, this is the place! Extremely happy!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write us a review, your feedback is always greatly appreciated. We look forward to serving you in the future.
Sincerely,
Ryan My Fireplace Guy Ltd

Private User
Private User
0 reviews Calgary, AB
10/10

Fireplace inspection and cleaning.

Ryan came and checked the safety of my older wood burning fireplace. He found it to be safe except needing a chimney sweep. He arranged to have his crew come the same afternoon and they did a great job cleaning it out.
They were polite, left my fireplace clean and were knowledgeable and friendly.
I would highly recommend this company.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your review and recommendation, we are glad that we were able to help and look forward to keeping your wood fireplace in pristine workin order.
Thanks again,
Ryan My Fireplace Guy Ltd

Private User
Private User
Private User reviews Calgary, AB
10/10

New Furnace, Tankless Hot Water Heater & Water Softener

Ryan installed a new high efficiency furnace, tankless hot water heater and water softener in our home.

We hired Ryan to do this work after reading the positive reviews on HomeStars and we are thrilled with the results. Ryan was meticulous about his work and paid attention to every detail. He also repaired deficiencies with the duct work to ensure optimal performance of the furnace. Ryan worked tirelessly until each job was completed and the equipment was operating smoothly.

Ryan is very personable and easy to work with. He kept us informed of what he was doing and took time to ask us if we had any questions/concerns. When the work was complete, he walked us through how each system worked. Ryan’s admin staff was also a pleasure to deal with and promptly returned calls and addressed our questions. Ryan's invoice was reasonable and matched what he quoted us.

Ryan respected our home by covering the floors and left the utility room looking better than it did before he started.

We will continue to use Ryan's services for our gas appliances and highly recommend him.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for the lovely recommendation and the opportunity to work with you. We are very pleased everything worked out well and you now have a new furnace, hot water heater and water softener to enjoy. Stay cozy and warm. Sincerely, Ryan My Fireplace Guy Ltd

Deb
Deb
0 reviews Calgary, AB
10/10

fireplace in condo

I had a tricky problem with igniting the fireplace - the pilot light kept going out. Joel patiently stayed with the problem until he figured out the the proper solution.

Approximate cost of services:
$300.00
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Company Response

It was a pleasure working with you as well. Thank you for the wonderful review and we look forward to working with you again, should the need arise. Have a cozy warm winter. Sincerely, Ryan My Fireplace Guy Ltd.

Anthony
Anthony
1 review Calgary, AB
10/10

Excellent, honest and clean work!

Ryan did multiple tests and provided alternative solutions on how to fix our fireplace. We appreciated that he was upfront on the cost to fix/ replace parts (on top of the service call cost). It gives you an opportunity to evaluate your financial situation before proceeding with the service. The cleaning and paint made our fireplace looks like brand new again! If one has fireplace issue, just call Ryan!

Approximate cost of services:
$325.00
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Company Response

We are glad that we were able to help! Thank you for taking the time to write a review, your feedback is greatly appreciated. Sincerely, Ryan My Fireplace Guy Ltd.

Everything in Calgary
Everything in Calgary
2 reviews Calgary, AB
10/10

Excellent work! Cleaned fireplace and connected outside gasline to fire table

We had Ryan come in and clean our fireplace, and figure out what why it wasn't starting. Our fireplace has never looked so good! We also had Ryan connect our outside gas line to our fire table, we ended up at the last minute deciding to have the gas line be hidden...which meant it took more of Ryan's time. He was very patient and accommodating to our needs. He did a fantastic job! We would recommend Ryan in a heartbeat! - Penny and Mark

Approximate cost of services:
$640.00
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Company Response

Thank you both for the wonderful review. We appreciate both your business and like that you are happy with our work quality. we look forward to working with you again in the future should the need arises.
Sincerely,
Ryan My Fireplace Guy Ltd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ryan My Fireplace Guy Ltd

Professional Gas Heating Appliance Service, Sales, Maintenance and Installations.

"Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau.

Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience.

Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations.

​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation!

All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently.

A gas fireplace annual maintenance consists of:

A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace
Cleaning all components of your fireplace.
Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow.
Touch up paint to parts that look worn, or dull.​​

A gas furnace maintenance consists of;

Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace.

Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas.
Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed.

Visual inspection of furnace and all furnace components

Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free

Thorough cleaning of furnace and blower. (not ducts)

Call Ryan today for all of your gas fitting needs.

Now accepting Debit, Master Card & Visa

Ryan My Fireplace Guy MAKING CALGARY A SAFER fire PLACE

CATEGORIES
Heating & Air Conditioning, Fireplaces, BBQ Equipment & Service, and Gas Line Installation
PRODUCTS
Goodman Furnaces Majestic Fireplaces Napoleon Fireplaces
SERVICES
About "Ryan My Fireplace Guy" "Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau. ​ Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience. Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations. ​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation! All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently. A gas fireplace annual maintenance consists of: A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace Cleaning all components of your fireplace. Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow. Touch up paint to parts that look worn, or dull.​​ A gas furnace maintenance consists of; Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace. Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas. Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed. Visual inspection of furnace and all furnace components Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free Thorough cleaning of furnace and blower. (not ducts) Call Ryan today for all of your gas fitting needs. Now accepting Debit, Master Card & Visa
SPECIALITIES
Gas Fitting Gas Fireplaces Gas Furnaces Gas Appliance Installations Garage Heaters Barbecue Gas Lines
WEBSITE
http://myfireplaceguy.com/
YEAR ESTABLISHED
2013
LICENSES
Journeyman B Gas Fitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year all parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.