Ryan My Fireplace Guy Ltd

Formerly Ryan My Fireplace Guy LTD
Heating & Air Conditioning
Calgary AB T2Z 4C7
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Heating & Air Conditioning
Ryan My Fireplace Guy Ltd
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Reviews for Ryan My Fireplace Guy Ltd

Average customer rating:
9.8 10 (149 reviews)

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Jason
Jason
1 review Calgary, AB
10/10

Gas Grill Conversion

Ryan converted our propane grill to natural gas and installed a quick release coupling to connect it to on the previously capped off external line two years ago. I wasn't comfortable DIYing with the conversion kit that came with it, and was happy to have it done. Ryan completed the work quickly and cleanly, and tested everything to make sure there were no leaks and confirm that the grill fired up. Still working great.

It took a while for the invoice to find me, but I was happy to pay right away when I did get it.

Approximate cost of services:
$125.00
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Company Response

Hi Jason,
Thank you for taking the time to share your experience, and we look forward to working with you in the future!
Ryan My Fireplace Guy Ltd.

Fireplace Insert
Fireplace Insert
1 review Calgary, AB
10/10

Replace Wood Burning with Gas Insert

We converted our wood burning fire place to a gas insert and couldnt be happier. It was quite the job having been here for 30+ years and Ryan was determined to get this done for us. We loved his was passion and determination, he was very helpful and friendly.
The Masonry Company Margarit he recommend did a fabulous job of removing, restoring and saving some of the stone work. Youd never know it had been removed and replaced, the replacement stone is a total match. Fabulous job. We highly recommend Ryan My Fireplace Guy and Margarit Masonry

Approximate cost of services:
$10,000.00
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Company Response

Thank you for sharing! It was a pleasure working with you. We were very happy with how this project turned out as well. See you next time!

Private User
Private User
Private User reviews Calgary, AB
0/10

Completely Disappointing

I had Ryan come to service a unit with a noisy fan Ryan indicated the fan needed to be replaced & due to the age of the unit replacement parts were not available. He offered to replace the entire unit with a used one which he said was "still fairly new & was roughly the same BTU output" The cost would be $1300 plus $500 installation.

The completed work was messy (tangles of wires & unconnected electronics) Crude(attached by scabbing in a 2x4) & perhaps even unsafe (no teflon tape used on some gas connections) Shortly after installation I noticed that the unit could not sufficiently heat the room even with the central heating on. It was not very cold out. This was never the case with the original unit. A few days later the fan stopped working
When I later downloaded the manual I discovered that model was last made in 2007 making it at least 17 years old. Furthermore its BTU output was only about half that of the original.

With the work completed and it is very much completed I have $1800 less and a non heater with no fan.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Linda
Linda
1 review Calgary, AB
10/10

Trouble shooting, service and cleaning my fireplace

My fireplace stopped working during our last cold snap. I called Ryan My Fireplace Guy, expecting to be told there would be a lengthly wait, and was pleasantly surprised that they could fit me in quickly. The office called to confirm the appointment the day before (on a Sunday). He arrived promptly on the scheduled day, at the scheduled time, and did a great job cleaning and servicing the unit. He fixed a problem with the pilot light and it is working properly again.
Five star professional service at a reasonable price. I highly recommend.

Approximate cost of services:
$184.00
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Company Response

Hi Linda,
Thank you for sharing your positive experience! We will see you next time.
Ryan My Fireplace Guy, Ltd

matt
matt
2 reviews Calgary, AB
10/10

Job complete with no hassle

I coordinated the work for my dad. Ryan came, finished in less that 30min. No problem at all.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Hi Matt,
Thank you for sharing. We are happy to help. See you next time!
Ryan My Fireplace Guy, Ltd

Paul and Sue from Calgary
Paul and Sue from Calgary
11 reviews Calgary, AB
10/10

Gas Fireplace Cleaning and Service

I'm a big supporter of local service and repair companies. I've had many experiences with the (Big Companies) but the small family-owned companies have never let me down and Ryan My Fireplace Guy is no exception. Their tech, Ronan went above and beyond the call of duty. Not only did he do an amazing job of cleaning our gas insert, but he also returned a second time to repair a gas leak that my wife and I didn't know about. On top of that, the owner Ryan came over to double check that we would be safe and reassured us that all was well. Now that's service! 10 STARS ALL DAY!

Approximate cost of services:
$175.00
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Company Response

Hi Paul!
Thank you so much from our whole team for taking the time to share your experience with us. So happy to hear that you can rest easy this winter, and we look forward to seeing you in the New Year.
Merry Christmas to you and Sue,
Ryan My Fireplace Guy, Ltd.

Robb
Robb
2 reviews Calgary, AB
10/10

Dane did a great job with our fireplace!

Dane came out, replaced the control box and cleaned the fireplace very well. Was a bit expensive but at least we know the job was done right. Would recommend.

Approximate cost of services:
$350.00
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Company Response

Hi Robb,
Thank you for the support, and we look forward to seeing you in the New Year!
Merry Christmas
Ryan My Fireplace Guy, Ltd.

Private User
Private User
Private User reviews Calgary, AB
2/10

Won't return phone calls, T1X 1R8

Left two messages and spoke to assistant/wife on the phone, she promised to call back, again never heard from them. The first time i used them a couple years ago, the service was awesome. Not sure what happened but regardless of how busy you are, you should be able to call potential clients back.

Approximate cost of services:
$100.00
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Company Response

Apologies for the delayed response. Please email your contact information to admin@myfireplaceguy.com and our office will be happy to help. During this busy season we appreciate your patience, and value our loyal customers.

Tammy
Tammy
5 reviews Calgary, AB
10/10

Fireplace cleaning

Great job , no issues, efficient got the gas fireplace cleaned! would recommend for future work.

Approximate cost of services:
$175.00
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Company Response

Thank you for your business and for taking the time to support our company. We will see you next time!
RMFG

Lyn
Lyn
1 review Calgary, AB
10/10

Exactly What We Needed

Dane was GREAT! (pun intended) Super fast, knowledgeable, showed us a couple of really important parts, and set us up for success on what we could clean ourselves (ashes) and how often, based on usage, we should have them back. Even befriended one of our three dogs, none of which impeded him in any way. Communication with Kat was quick, direct, always on topic. I would highly recommend this business, and now Ryan is My Fireplace Guy!

Approximate cost of services:
$220.00
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Company Response

Hi Lyn!
Thank you for taking the time to reach out, and we look forward to seeing you next time.
RMFG

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ryan My Fireplace Guy Ltd

Professional Gas Heating Appliance Service, Sales, Maintenance and Installations.

"Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau.

Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience.

Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations.

​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation!

All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently.

A gas fireplace annual maintenance consists of:

A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace
Cleaning all components of your fireplace.
Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow.
Touch up paint to parts that look worn, or dull.​​

A gas furnace maintenance consists of;

Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace.

Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas.
Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed.

Visual inspection of furnace and all furnace components

Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free

Thorough cleaning of furnace and blower. (not ducts)

Call Ryan today for all of your gas fitting needs.

Now accepting Debit, Master Card & Visa

Ryan My Fireplace Guy MAKING CALGARY A SAFER fire PLACE

CATEGORIES
Heating & Air Conditioning, Fireplaces, BBQ Equipment & Service, and Gas Line Installation
PRODUCTS
Goodman Furnaces Majestic Fireplaces Napoleon Fireplaces
SERVICES
About "Ryan My Fireplace Guy" "Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau. ​ Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience. Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations. ​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation! All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently. A gas fireplace annual maintenance consists of: A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace Cleaning all components of your fireplace. Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow. Touch up paint to parts that look worn, or dull.​​ A gas furnace maintenance consists of; Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace. Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas. Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed. Visual inspection of furnace and all furnace components Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free Thorough cleaning of furnace and blower. (not ducts) Call Ryan today for all of your gas fitting needs. Now accepting Debit, Master Card & Visa
SPECIALITIES
Gas Fitting Gas Fireplaces Gas Furnaces Gas Appliance Installations Garage Heaters Barbecue Gas Lines
WEBSITE
http://myfireplaceguy.com/
YEAR ESTABLISHED
2013
LICENSES
Journeyman B Gas Fitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year all parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.