Taunton Trades Ltd

Heating & Air Conditioning
Whitby ON L1N 6W6
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97%

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Reviews for Taunton Trades Ltd

Average customer rating:
10 10 (40 reviews)

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Private User
Private User
1 review Oshawa, ON
10/10

Ductless Air Conditioner

I cannot say enough good things about this company. Dave came out to give us a quote, and instead of trying to up sell, he actually explained why we were better off going with a unit with less BTU's which saved us money.

When the guys came out to do the work, they were amazing. They laid down runners to ensure the house was kept clean, the were courteous and friendly (one of the guys actually stopped the work he was doing to open the door for me when I came home with an armful of groceries!) and they worked quickly and quietly.

As for the unit itself, I currently wrapped in a blanket while I write this review as it is so amazing!

Best decision we ever made, both the product and the company.

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Company Response

Thank you so much for this amazing review. We work hard to make a good impression on our clients. We also pride ourselves on providing our clients with the products and services that best match their wants and needs. It makes us so happy when a client feels they received great value for their money. Enjoy your new ductless heat pump system!

KLS in
KLS in
3 reviews Whitby, ON
10/10

Furnace and Water Heater Replacement

I cannot recommend these guys enough. Dave gave came by to give us the initial quote. He guided us away from the cheapest options but also let us know that the most expensive (Lennox) may not make the most sense for us. While he was by, Dave gave us lots of valuable advice on HVAC for our upcoming renovation.

Installation was flawless. Sean and Justin showed up exactly on time. They were very conscientious of keeping everything clean and keeping an eye on the front door so the cats couldn’t escape. They went the extra mile replacing all the supporting piping and the final result is a masterpiece of pvc.

On top of that, both Sean and Justin are really nice guys who are easy to talk to. This is a small company that provides a family feel at all levels.

Couldn’t ask for anything more.

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Company Response

Thank you so much for your glowing review. It is extremely gratifying to know that everyone involved in your experience with us made you feel like you were in good hands. We strive to provide a level of service that is second to none, and it is fantastic when we hit a home run as it appears that we have done for you!

Diane and Bill in Whitby
Diane and Bill in Whitby
1 review Whitby, ON
10/10

New Air Exchange Heat Pump system

We had a top of the line Air Exchange Heat Pump system installed by Taunton Trades. As we are long time customers, we had full confidence in everyone involved in the project, from Dave helping us with the quote and the many questions we had, to Sean and Justin installing the whole system. They were all very efficient and knowledgeable . We wanted a company that we knew had excellent standards and customer service and were not disappointed. We highly recommend Taunton Trades.

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Company Response

Diane and Bill, here at Taunton Trades we pride ourselves on our installation and service standards. We strive to provide all of our customers with innovative solutions and the highest quality of workmanship. When we have the opportunity to work with long time customers, like yourselves, it is a testament to our efforts. We hope your new Mitsubishi Zuba Hyper Heat heat pump system provides you with efficient comfort for many years to come.

pjdundas
pjdundas
1 review Whitby, ON
10/10

New furnace installation

We were referred to Taunton Trades when we were searching for a new furnace but more importantly looking for reliable, expert and trustworthy service providers. We choose correctly with Taunton Trades. Our new furnace has performed beautifully since install. We have noticed a marked difference in the comfort level of our home. Everyone involved from the intial service call to our old failing furnace, recommendations for a new heating system, installation and setup of our new furnace were all skilled and professional. We have confidence that our new Lennox furnace and Taunton Trades will provide us with many years of worry free home heating comfort.

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Company Response

Thank you very much for your praise. We take great pride in providing customers with the highest level of service and support. It brings us great pleasure to know that we did not disappoint. We look forward to being of service to you for the ongoing maintenance of your new system in the coming seasons.

J B.
J B.
5 reviews Whitby, ON
10/10

New Outdoor Fireplace

They put in a really great outdoor fireplace for us and we had some issues with it at first, but this company's customer service was excellent. They responded on a Saturday night after hours and followed up first thing Monday and continued checking until we were totally satisfied. Very impressed...things go wrong sometimes but excellent customer service makes it all better!! I definitely would recommend this company to anyone. Thank you

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Company Response

Thank for the review. We don't claim to be perfect but we do claim to care about our customer's satisfaction. We are happy to have been able to resolve the issues so that you can enjoy your new fireplace and outdoor living space.

Dorothy Bull in Port Perry
Dorothy Bull in Port Perry
1 review Port Perry, ON
10/10

Heating, air conditioning and air quality

Sean, David, Susan and all the rest of the team tackled my heating nightmare and solved all the issues very quickly and efficiently. I was so pleased that I got them to install another similar system when I moved to my next home. Sincere thanks and congratulations on running such a top notch business.

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Company Response

Thank you Dorothy for your continued patronage and for the incredibly kind praise. We strive to make every customer feel great about their dealings with our company, so when we get top marks from a repeat customer it means the world to us!

Henry E.
Henry E.
2 reviews Toronto, ON
10/10

New Furnace

I have used Sean and his team at Taunton Trades now on a few occasions to install new furnaces (different properties) and for serving. They are the top of the class in furnace installation/service and will always provide a range of equipment and price options and explain everything in great detail. They know what they are talking about and back it up with great work. There are no add on costs (what they say they will charge is what they charge), and they are neat and tidy. I trust Taunton Trades with my heating and cooling needs.

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Company Response

Thanks Henry. It has been our pleasure looking after your various HVAC related service and installation needs. It is great working with customers, such as yourself, who appreciate that we bring more to the customer service experience than just an installation or service call. Product knowledge, a willingness to work within our clients needs and budget, and pride in our workmanship are also an important part of the equation.

Joanna S.
Joanna S.
1 review Whitby, ON
10/10

Air Conditioner repair

Taunton Trades Ltd was quick to respond to the call and sent Justin who was fantastic! He was very personable and explained everything he did along the way. Justin identified the issue quickly and provided us with a few great options for repair. He was able to fix the unit within a couple of hours, which was greatly appreciated!!! Thank you Justin!!

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Company Response

Thank you Joanna. Justin will be happy to hear that you were so impressed with the service he provided. Justin has been with Taunton Trades since he came to us as a Durham College co-op student enrolled in the Gas Fitter program. His friendly personality and ability to constantly improve his service skills continue to be valuable assests to our company.

Rene
Rene
2 reviews Ajax, ON
10/10

Gas Line Install and Upgrade

We were going through a list of Contractors and came across Taunton Trades. After reading reviews and having a few contractors come out to quote the work, we felt most comfortable with the experience and recommendations put forward by Dave. Dave was very courteous and professional throughout the entire process. Answered questions and provided solutions to all of the concerns and questions that we had along the way. The level of customer service was excellent. The two technicians that completed the project, exhibited that same level of professionalism and customer service; answering questions and providing explanations on all the work they did during the final walk through at the end of the job. I would most certainly recommend Taunton Trades to anyone and I will also use their services again. Thank you Dave and Team at Taunton Trades for the exceptional work and customer service provided on this project.

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Company Response

Rene, thank you so much for your praise. We are thrilled that you found comfort in the advice provided by Dave. We are equally happy to hear that the installation technicians exhibited professionalism in both their ability to complete the work and in their communication with you. We welcome any recommendations and referrals you would like to send our way and we look forward to other opportunities to work with you in the future.

Gab
Gab
2 reviews Pickering, ON
10/10

Gas dryer hookup.

These guys do fantastic work. I've had them at my house for several jobs over the past few years and am always super pleased with their craftsmanship, knowledge, and friendliness.
If you want a job done right then call Taunton Trades, you won't be disappointed.

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Company Response

Gabby, thank you so much for your awesome review. It brings us great joy that you notice the extra care we take in completing our work. it has been our pleasure working with you and we look forward to other opportunities.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Taunton Trades Ltd

Taunton Trades Ltd. is a fully licensed, insured and highly qualified heating, ventilation and air conditioning service and installation contractor. The owner Sean Lemery, has well over 25 years of industry experience in the residential, commercial and industrial/institutional sectors. He has performed work for both the private and public sectors and has obtained a full understanding of the operating principles and procedures of these diverse client bases.

WE PROVIDE SALES, SERVICES AND INSTALLATION OF THE FOLLOWING NATURAL GAS AND PROPANE SYSTEMS:
Hot Water / Radiant Heating Systems,Tankless / On Demand Water Heaters, Rooftop Units / Make Up Air Units, Exhaust Systems, Boilers / Pool Heaters, Furnaces, Air Conditioning, Humidifiers / Air Cleaners, Heat Pumps / Geothermal Systems, Ductless Heating and Cooling, Sheet metal / Custom Ductwork, Gas Piping / Underground Gas Lines, Premium Duct Cleaning, Gas and Propane Fireplaces.
We can also refer our business contacts and clients to reliable businesses providing General Contracting, Welding/Fabricating, Plumbing, Electrical and Insulation Services through our involvement in BNI. Do not hesitate to contact us for a referral to one of our colleagues.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Duct Cleaning
BRANDS
Lennox
WEBSITE
http://www.tauntontrades.ca/
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Credit/Debit, Cheque
LICENSES
313A and 313D Refrigeration and Air conditioning, G1 and G2 Gas Licensed Technicians on staff.
MEMBERSHIPS
HRAI, BNI, Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 days labour/ 1 year parts on service. Installation warranties vary, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.