Received email from Enri at EcoStar with booked appoint date. We took the day off work. Day of appointment, I called to confirm time of arrival at 10am. Receptionist advised they don't have a record. Enri called at 10:15am said they will be at our house around noon. I called at 2pm, no one answered any of the numbers, including their receptionist desk. Enri called at 3pm said he won't make the appointment and wants to come the next day. We asked for a discount, to make up for the pay and time we lost. No concern, respect or care that he acted unprofessionally and wasted our time. He said no.
We took our business to a more professional establishment.