EcoStar Insulation

Insulation
Toronto ON M4B 3N4
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EcoStar Insulation
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94%

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Reviews for EcoStar Insulation

Average customer rating:
9.7 10 (54 reviews)

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shae
shae
2 reviews Richmond Hill, ON
0/10

spray foam insulation

Received email from Enri at EcoStar with booked appoint date. We took the day off work. Day of appointment, I called to confirm time of arrival at 10am. Receptionist advised they don't have a record. Enri called at 10:15am said they will be at our house around noon. I called at 2pm, no one answered any of the numbers, including their receptionist desk. Enri called at 3pm said he won't make the appointment and wants to come the next day. We asked for a discount, to make up for the pay and time we lost. No concern, respect or care that he acted unprofessionally and wasted our time. He said no.
We took our business to a more professional establishment.

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Candice in East York
Candice in East York
1 review Toronto, ON
10/10

Insulation

Open communication, great friendly staff, honest and true to their word and cleaned up nicely after the work was done. Highly recommended and will continue to use when needed. Thank you!

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Company Response

It was great working with you Candice

Private User
Private User
Private User reviews Toronto, ON
10/10

I am so grateful

I am so grateful for the EcoStar insulation team! This was a well timed investment for us. This team was wonderful, professional, and courteous. The EcoStar insulation team I am giving you 5 star! Thanks for your great work!

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Company Response

Thank you. Great investment and great decision in going the extra mile

Roger in Leaside
Roger in Leaside
3 reviews Toronto, ON
10/10

EcoStar Did a great job at a reasonable price

I contacted EcoStar through HomeStars and got a reply within hours. I spoke to Enri and explained the job required and was quoted a price much cheaper than any of the others also contacted. I live in an area where most contracters over-quote becasue they have too much work and don't really want any more business.
We struct a deal with EcoStar and they crew showed up and got the job done within hours. Thank you.
I highly recommend this company for insullation.

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Company Response

Thank you for the kind words. Till next project

sheila g in Toronto
sheila g in Toronto
20 reviews Toronto, ON
10/10

Attic Insulation

I had a great experience with this company - they were always helpful via email and in person. The insulation in my attic needed topping up and the two guys came exactly on time and were done in just about an hour. Very pleasant experience with this company and the price was actually better than most!

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Company Response

Thank you for taking the time to write this review.

Rodney Chan from Richmond Hill
Rodney Chan from Richmond Hill
9 reviews Richmond Hill, ON
10/10

Awesome work! Thanks to Enri, Eric and Armir!

I was looking to do insulation (blown in open cellulose) and was referred to Ecostar by a friend. I also found them to be a participating contractor through the GreenON Rebate program, and was also well reviewed on Homestars.

I gave them a call to schedule an estimate and was told that someone would contact me shortly. I waited nearly 3 weeks, and called back a total of 3 more times and I was still not being contacted to schedule an appointment for an estimate. Eventually I decided to email them directly, in case my information was not being passed along and I finally was able to get someone to come in and do an estimate for me.

Within one week of my email, Miri came out on Friday afternoon to come and do an estimate. Funny enough he actually did not have a ladder, and I had to lend him one. Miri was able to pop his head in to take a look at my insulation, told me that I roughly had about 7 or so inches of insulation which was about R20 something and told me I would totally qualify for the GreenON rebate program. He took measurements of my house and was kind enough to answer all my questions. He made sure all my questions were answered before he left and told me that I would receive an email quote within a few days. After a few days I did have to follow up to get my quote, but after all this everything else was smooth sailing.

I got an email quote, which was pretty much what Miri told me it would be approximately. I confirmed it all looked good, and then set up an installation date. The day before they informed me that they would be coming at approximately 8-10AM the next day.

On the morning off, they showed up right around 9 am and started to get to work. My installers were Eric and Armir. I showed them where the attic access was, and they started to lay down tarps and plastic wrap to protect my floors. They took off their shoes at the front of the house, and brought it up to the attic access point which at this time was all wrapped up in plastic.

I have to say that these two guys were totally awesome. They came in, took their shoes off (as a home owner I REALLY appreciate that), took a look around to see how to set up and started working. They laid down tarps and plastic wrap where ever the hose was going to be. They also wrapped up the work area in plastic to minimize the amount of dust. Since it was in a closet of clothes, I really appreciated this. They told me what they would be doing, where they need to place things, and how they will be setting up so I knew what to expect.

After everything was set up, one of them went into the attic while the other was in the truck. They ran a hose from the closest window to the attic and it was surprisingly quiet.

As a curious home owner I did have some questions, and Armir was kind enough to invite me up to take a look at the attic and he can explain everything. Once the ladder was all set up, I popped my head in the attic and he informed me that the attic looks like its in good condition, doesnt appear to be any leaks. The current insulation seemed fine and that he would be a bit noisy as he walks around.

I really appreciate the fact that it felt like these guys had "nothing to hide". They let me walk in and out to take a peak, ask my questions and they explained everything. I have dealt with some contractors in the past where they absolutely do not want me anywhere near the work area, and if I have any questions they dont bother answering them. Eric and Armin were very easy to approach and answered all my questions.

They finished spraying in the blown in cellulose in about an hour or so (my attic is approximately 850 sq ft). They brought a broom and dust pan, and also offered to vacuum up after themselves to clean up all the dust. Im quite happy to report that my ceilings are all intact and there are no foot holes at all.

So in total it took about 1.5 to 2 hrs to finish, though they do tell you that it could take up to 4 hrs.

After they were done and about to leave they explained to me the payment options (cheque, etransfer or credit card) and which one would I like to do. They did note though that with a credit card payment there would be a slight surcharge on it (2%), so I opted for the etransfer as its the easiest.

Later that day they sent me an invoice with payment instructions, I paid them the same day and next day they confirmed they received my payment.

Now I am just waiting on the GreenON rebate.

Im sure these guys are very busy as they are a GreenON participating contractor, so thats probably why I had some minor hiccups in the beginning as it was a bit hard to get a hold of them. I would say from the first point of contact to get an estimate to job completion it was right around a month or so, which is totally great. After all this, I have to say that they were totally awesome.

Big thanks to Eric, Armir, Miri and Enri, I hope these guys keep up the good work and stay awesome!

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Company Response

Hi Rodney. You are correct that the GreenON project being so great has also created a huge demand for us, sometimes more than expected :). We are constantly working on improving our line of communication with our customers and we do believe it has gotten much more efficient. Appreciate the detailed description as it does remind us of the week points in our organisation and what we need to improve. Looking forward to the next project

Sam in Toronto
Sam in Toronto
2 reviews Toronto, ON
10/10

Insulation of attic, porch and back extension

From the estimate to the actual insulation, they were professional, fair and extremely knowledgeable at what they did. Also very quick turnaround time between quote and installation. Would highly recommend them for anyone needing insulation.

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Company Response

Thank you Sam.

Matt from Mississauga
Matt from Mississauga
3 reviews Mississauga, ON
10/10

Spray foam in the basement

I couldn't be happier with this company, everything looks great! From the quote to the final product they always asked if i had any questions or concerns. They did a good job and left my basement very clean and ready for drywall.

Thanks!

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Company Response

Glad to hear Matt. Great Project

Charlie in East York
Charlie in East York
1 review Toronto, ON
10/10

Spray foam

I was interested in GreenOn's rebate program. EcoStar's reviews didn't disappoint. Enri walked me through the process and I immediately impressed with his professionalism and knowledge of his product. I was quickly contacted for a on site quote and after meeting with Miri, I knew I was in good hands. Ecostar installers felt like family, I didn't hesitate to leave my home in their hands. I showed them some areas that needed extra attention and they were very accommodating and did an exceptional job. In addition, they trimmed and cleaned as if it was their own house. I was quickly contacted for a follow up from Enri. I really appreciated how Enri got my GreenOn rebate rolling, he contacted me the following business day and walked me through the process. I would highly recommend EcoStar and look forward to my attic insulation install. As a homeowner, I truely appreciate EcoStar's honesty, professionalism, and standards. Thank you Enri, Miri, and the EcoStar Team!

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Company Response

Thank you Charlie. Loved how you paid attention to detail. Taking advantage of GreenOn Rebate program is smart this year. Lets get you that money :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about EcoStar Insulation

EcoStar Insulation is one of GTA’s largest full service insulation contractor. Canadian owned and operated from 2008, company has become the leader in the residential and commercial insulation and energy-saving service provider.

***

We stand firmly behind the workmanship of our crews and we are 100% committed to delivering a reliable, high quality service to all of our customers in a prominent efficient manner.

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With a 99% possibility to satisfy your insulation requirements within 30 days of contacting our office, it is obvious that no project, no-matter how big or small is neglected or left behind during peak or slow seasons.

CATEGORIES
Insulation
PRODUCTS
PolarFoam By Demilec, Insulthane 200 by Elastochem, FoamSulate by Premium Spray Products, Corbond III by Johns Manville
SERVICES
2 Lb Closed Cell Spray Foam Insulation 1/2 Lb Open Cell Spray Foam Insulation Blown-in cellulose attic insulation installation Attic insulation Removal Injection Foam Insulation
SPECIALITIES
Closed and Open Cell Spray Foam Insulation Applications
WEBSITE
http://www.ecostarinsulation.ca/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
RETURN POLICY
Money Back Guaranteed based on City Inspection
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, Debit
LICENSES
Cufca Certified, UFC Certified
MEMBERSHIPS
Cufca Member, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
2 Million Liability
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
WSIB Insured
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Warranty on Spray Foam Insulation
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.