Called Oakville Appliance Repair, next day and a rep from a company called SOS appliance repair showed up and said they were "partners". That's not who I called.....but service man very nice and diagnosed problem he told me it was a repair thay he couldn't do himself and the next available tech who could was four days away. I was told a bolt broke off my motor mount and it was $460 +hst to repair and $1500 + hst with a new motor. Next day I climbed a ladder 6 feet in the air and replaced a broken bolt in 5 minutes. The tech on the phone seemed to know the problem but was obviuosly gouging me. There's no excuse this time Oakville Appliance Repairs. Trying to sub -out your reputation?? Beware of Oakville, don't fall for these guys.