I had recently moved into a new home and our fridge had a leak. I called Oakville Appliance Repair who stated that they had a technician who was certified to complete repairs on the Viking range of fridges. He arrived very promptly, was polite and courteous but that's where the good review stops!! He told me that it would cost $1100 or $1650 to repair and insisted that I pay 50% up front. I may be blonde but I am not stupid and I stated that I would need to check with my husband. I then called Viking in the US who gave me details of a contact in Canada, who gave me details of a technician in the GTA. Fridge was fixed by them for $134!!!!!!!! Highly recommend that you do not use Oakville Appliance Repair or SOS Applicance Repair and a technician called Mino.
- Approximate cost of services:
- $1,100.00
- Company Response
Hi Julie,
We have had some bad luck in the past few months with a troublesome technician that has caused problems for our valued clients. As an organization that values customer satisfaction and loyalty, this is not acceptable to us. We would like to extend our sincerest apologies for this unfortunate incident, and we hope that you give us another chance in the future.