After the downpour of rain we had, I had rain coming into my bedroom through a hole in my shingles caused once again by raccoons. After calling another company (I left a voicemail, no return call whatsoever) I called John at Sum-it. He answered his phone almost right away and said he'd try to squeeze me in during the day. He kept me posted throughout the day as to how busy he was, and when he'd be at my house, and arrived not too long after he said. He examined where the leak was in my house and went outside onto my roof and showed with a pic where the raccoons had made damage in my shingles, and noted that others had not been glued down properly. He reduced his original quote by $50 and was done in no time, and even showed me the likely trees where the raccoons were accessing my roof from. John was polite, courteous, and efficient throughout the whole process. Thank you so much, a great job with great service.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your feedback; much appreciated. Just as long as you keep the 'friendly' lol Raccoons of the roof your will be fine. No need to panic, the roof tiles has lots of life left.
Also if you can install a scrap piece of metal wrapped around the base of the tree, this can help prevent the Raccoons from being able to climb on the tree.
Have a safe summer.