Care Appliance Service

Appliance Repair
10 Asner ave Vaughan ON L6A 0W3
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89%

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Reviews by rating (past 12 months)
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Reviews for Care Appliance Service

Average customer rating:
9.2 10 (38 reviews)

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Lynn in South Hill
Lynn in South Hill
3 reviews Toronto, ON
10/10

My refrigerator stopped working and my oven wouldn't get hot

My refrigerator stopped working during the July 1 long weekend during a heat wave. Kostya arrived earlier than expected and repaired both my refrigerator as well as the oven (which I didn't think could be repaired)! Kostya was professional, efficient and neat. I highly recommend this company. Unfortunately, now I have no excuse for not cooking!

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Company Response

Thanks
Our company is based on customer satisfaction
We strive for prompt service and best results in first visit
Thanks for your worm words
Enjoy the cooking

Dan in Toronto
Dan in Toronto
1 review Toronto, ON
10/10

Dryer repair

Great experience, Igor was on time, helped me move some stuff around, communicated exactly what he was going to do and fixed the problem with no issues. Thank you again for the great service, happy to recommend them to anyone who needs an appliance repaired

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Company Response

Thanks
We put a lot efforts to improve all the time our explanation and results.
Thanks for taking the time to write review this meens a lot to us
Care Appliance Services Ltd

Dave in Maple
Dave in Maple
1 review Vaughan, ON
9/10

fixed dishwasher on the weekend!

After waiting a week for another top rated Home Star company, I finally called Shay on Friday. He came Sunday and fixed the dishwasher. Cost more than expected but the timing and the service makes it worth every penny. How is waiting more than a week for a dishwasher repair even an option.

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Company Response

Thanks
Care Appliance Services is established
On customer satisfaction
We always strive to deliver what we promise
With warranty and money guarantees

Have a great day

Glacia in Toronto
Glacia in Toronto
1 review Toronto, ON
10/10

Very Happy

Shay is amazing and always makes sure you know what he is going to do beforehand and fully explains what the issue is with your appliance. This is the second time he has helped us and gave us great tips for keeping our dishwasher running a peak performance. Would 100% call on his services again.

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Company Response

Thanks
Our d.n.a is about customer satisfaction
And care for the appliance we service.

We value return customers and happy to give first priority in line and discount

Thanks
Care Appliance Services

Adam from Mississauga
Adam from Mississauga
2 reviews Mississauga, ON
10/10

Microwave repair

Prompt, completed the job quickly, brought the correct part that was needed, very easy to deal with, would use again should something break down, he even set the clock on the microwave after.

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Company Response

Thank you
This meens a lot for us
It makes our job easy to service customers
Who knows what they need and can give us the information needed.
All our repairs comes with warranty.
And all our customers intitel to 10 precent discount for futer services.
Hope you will Not need us but if you do
our return customer is our first priority

Private User
Private User
Private User reviews Toronto, ON
8/10

Dishwasher repair

Care Appliance Service did a great job fixing the problem with my dishwasher. Igor was punctual, professional and knowledgeable with what needed to be fixed. I will definitely recommend Igor and this company to friends.

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Company Response

Thank you
In Care Appliance Services
Customer satisfaction comes first.
We specialize in few things and we strive to do it well.
Our strength comes from our customer.
Thank you

albert in Stouffville
albert in Stouffville
1 review Whitchurch Stouffville, ON
10/10

Fridge repair

It's good to know you have someone to trust
My fridge was leaking and we called for service .
The technition came by and diagnosed the problem quickly and explained very clearly what needed to be done .
He preformed the service and was very honest and polite .
He also gave us a 30 day warranty period .
I strongly recommend to use his services .

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Company Response

Thank you
At Care appliance service
We strive for good service, we invest in our customers and we hive tge best treatment to the appliance.
This way we keep everyone in a win win situation.
We will be happy yo be at your service in yhe futer.

Joe in Pickering
Joe in Pickering
7 reviews Pickering, ON
5/10

Dishwasher repair

Care Appliance Service
855-578-2273
186 Gesher Cres
Vaughan
ON
L6A
CANADA

My dishwasher was alarming and making a noise so I called Care Appliance Service. I spoke with a service man who said they could fit me in that day and he would call 10 minutes before arriving between 12 and 3pm. The technician, his name was Shay, arrived as per his precall and quickly got to work. He diagnosed the problem with the dishwasher and asked that he go to a flat rate versus a per hour charge. I did not understand the difference and said okay. What transpired next was disappointing. The repair was a leaking hose which he wrapped in Teflon tape and electrical tape and within 15 minutes he was done. The charge for labour was $250. I was shocked and asked how he can charge so much when there were no parts and only a total of 20 minutes of service. He said it was for warranty purposes.
I cannot recommend this company as preying on people by overcharging is not what a service company's reputation should be built on.

It has been 4 days since the review was published and I met with the technician to deal with my pricing concern. We came to an amicable agreement with a reasonable rate refund. I found Shay to be honourable in following through on his commitment. I have amended this review to reflect the need to get all details of the pricing to correct any service issue up front before proceeding.

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Company Response

We are sorry this is what you think

The service included a system and not a hose
And we gave warranty for 30 days that your dishwasher will be working.
I understand that dishwasher is working gine wich is a good thing
About the ptice you will find our price 20 % lowrr from the market
And our warranty policy the best.
We charge only for problem we solve.

You are more then welcome to give us a call we olways find sollotions for unsetusfide customers

Celal in Mississauga
Celal in Mississauga
1 review Mississauga, ON
0/10

Microwave-Dishwasher

What a terrible experience.. I called the company (Shay-Operator) for my dishwasher. They warned me to charge $200 if I won t accept their quote. 1-) I was okay with that till to estimate. He finished the job in a hour without changing any part and charged me $282..I paid half of dishwasher money in a hour to technician. Night mare has not finish yet, Dishwasher broke again after a week...They also broke my kitchen kick boards.
2) I asked them to change the microwave spring change on 28/March/2017.. I paid the piece amount. He pop upped again after 4 months. Actually, I prefer him take money and don t touch the microwave if I knew.. They broke my microwave too. Also, they did not install proper door spring.. Microwave was working without the spring, after their helped it does not work at all lol..
I have attached their invoice too.. If you will work with those guys be prepared to overcharge, very poor service, and that famous sentence < I will call you after my computer check> ..
I am going to court with my lawyer. What a big disappointment with losing a lot of time.

2 of 2 people found this review helpful.
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Company Response

This review should be investigated

I am sorry this is your experience

But
Nothing make sance no one contact us

Your name is not recognized by us

We will be happy to help if anyone contact us in a metter that belong to us

Evreything thats writen does not go with our policy or way of work
So its not possible

Rachel in Toronto
Rachel in Toronto
2 reviews Toronto, ON
0/10

Faulty repair, will not return phone calls

My dryer wasn't working properly and Stay came to fix it. He arrived an hour later than the end of the window I was given, and charged me $280 for fifteen minutes of work. He told me the work had a 30 day warranty.

The dryer still does not work any better than before. I have called him twice this week to ask him to come back and honor the warranty, but he will not return my messages.

3 of 3 people found this review helpful.
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Company Response

Good Day Rachel,
It is unfortunate that you feel this way and I hope my response proves helpful. As a general comment,our policy and procedure state that we're not in a position to honour a warranty for service we did not initially preform.
As a gesture of goodwill, we will offer a refund or allow us to return so that we may help solve the problem. Please call us so that we may move towards a resolution.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Care Appliance Service

At Care Appliance Service Ltd. we're happy to offer service, repair and maintenance services that you might need. Feel free to contact us with any question you might have.

Here's some services we offer:
Repairing all major appliances
Maintaining all major appliances
Diagnosing repeating issues
Consulting about purchasing of new appliances, preferred brands and cost effective devices.

Our Start:
Care Appliance Service Ltd. started out to fill the market need of a reliable and trustworthy appliance company. We are the only name you'll need remember from now on. We strive to service and maintain your home appliances with the most efficiency, cost effectiveness and honesty. We really believe that appliance service should be easy and hassle free.

We are here for all your needs, and our commitment is to bring your appliance to the best working condition possible. And one more thing..we will teach you how to maintain your appliances, to keep them working and avoid wear and tear damages as much as possible.

If you are in need of an appliance service, call Care Appliance Service Ltd. in Vaughan, ON for more information. Let us handle all of your kitchen appliances. We can help with: washer, electrical dryer, oven, stove, fridge and freezer, dishwasher and microwave repair.

98% Satisfaction Rate

95% Solution Rate

79% Problems Resolved on First Visit. Our goal is to fix the original part before replacing it with new part which can cost a lot of money.

CATEGORIES
Appliance Repair
SERVICES
Stoves And Ovens, Fridges, Washers & Dryers, Dishwashers, Microwaves, Hoodfans, Dishwasher Repair, Microwave Repair, Refrigerator Repair, Electrical Dryer Repair, Freezer Repair, Washer Repair, Small Home Appliance Repair
BRANDS
We Service All Major Brands, Including:, Jenn-Air, Amana, LG, Maytag, General Electric, Samsung, Frigidaire, KitchenAid, Whirlpool
SPECIALITIES
Stoves And Ovens, Fridges, Washers & Dryers, Dishwashers, Microwaves, Hoodfans
WEBSITE
http://careapplianceservice.today
PAYMENT METHOD
Cash & Credit Card
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.