Protex Plumbing

Plumbing
Courtice ON L1E 1W9
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96%

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Reviews by rating (past 12 months)

Reviews for Protex Plumbing

Average customer rating:
9.8 10 (88 reviews)

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Private User
Private User
1 review Courtice, ON
10/10

Emergency leak

Last night I had a leak in the basement ceiling. I no idea of where the water was coming from. This afternoon I called protex plumbing, a gentleman by the name of Max came to my rescue. He was professional, knowledgeable(found the leak from the fridge) and friendly. I would recommend protex plumbing to my friends .

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Company Response

Thank you for taking the time to write us a great review, I'm glad to hear Max was able to locate the leak quickly and replace the line for you.
Cheers

LBerri
LBerri
1 review Peterborough, ON
10/10

Completely Satisified

Called us quickly and provided next day service. Showed up on time and performed good quality of work. I would call Roy again for our home plumbing needs. We are very pleased.

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Company Response

Thank you very much for taking the time to write us a great review.

Nancy416 in Toronto
Nancy416 in Toronto
1 review Courtice, ON
10/10

Very Honest and Thorough

Roy is fantastic. I had called him for a second opinion on my basement plumbing issue and he was right on time and spent 30 minutes walking me through what will work, and most importantly, what wont. He was exceptionally honest and knowledgable, and it was more than obvious he was a master of his trade. He also saved me $1000 for a fix the first plumber had quoted me on, that very clearly would not have worked. If I had not called Roy, and just proceeded with the first plumber, I would have had a catastrophe on my hands that would have cost me thousands more. I will never hesitate to refer him to absolutely anyone looking for a professional plumber, he was awesome.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for taking the time to write us a review. Being honest is what we pride ourselves with, also having the best quality plumbers we are able to find in Durham region.
We will be happy to help you out anytime in the further!

Cheers Roy Gibson

Marlin Muylaert from Port Perry
Marlin Muylaert from Port Perry
1 review Courtice, ON
10/10

Emergency service

Finished showering this morning, walked downstairs only to hear the sound of water drops falling on the floor from the ceiling above. Made an emergency call to Roy an Protex plumbing. 15 minutes later one of Roy’s plumbers was at my door. Quickly ruled out a leak and identified the problem as old caulking. Hour and a half later the shower had been recaulked and my anxiety subdued. Excellent responsiveness. Excellent customer service. Great work. And a price i would call more than fair.

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Company Response

Thank you for taking the time to write us a great review Marlin!
Cheers Roy

Private User
Private User
1 review , ON
10/10

Drain Repair

Amazing service. I contacted Protext Plumbing and within 30 minutes Roy was at my residence. He diagnosed and fixed the issue with ease.
Roy provided awesome service, and explained the issue and resolution.

I would highly recommend Protext Plumbing to family and friends.
Awesome company, customer service and great overall experience!!!

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Company Response

Thank you for taking the time and writing us a great review.
The Protex

707mariast in Whitby
707mariast in Whitby
1 review Whitby, ON
10/10

Plumbing repairs

Repair of two kitchens plumbing plus taps plus knowledge and respect for the interior meter replacement.Obtaining the township for attendance in locating main valve shut off and turn on. Pleasant attitude and friendly atmosohere was amazing also the fact of having the knowledge and product at hand for this older home.

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Company Response

Thank you for writing us a great review.
We appreciate your business.

CM in Bowmanville
CM in Bowmanville
1 review Bowmanville, ON
10/10

Leaky Hot Water Tank

I unexpectedly came home to a flooded basement due to a leaking hot water tank that was only 4 years old. My husband would usually be the person to take care of a job like that, but he was away. I was referred to Protex by another company and I was very please with the referral. I spoke with Roy, who was very helpful and was willing to come over that day to look at my tank. It was a tough job and he saved me possibly thousands by trying to fix the issue vs simply telling me to buy a new tank. On the job I was impressed with the way he handled himself. He was very courteous, honest about the work he was doing, didn't mind me looking over his shoulder (lol). He talked me through everything he was doing, pointed out things to look out for in the future and how to avoid further issues. He also cleaned up after the work was completed. I would definitely hire him again (if the husband is away again). Thanks Roy!

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Company Response

That's so sweet, thank you very much for writing us a review, means a lot and I am extremely happy to hear you a happy with the services provided to you.
Thank you for your business. Roy

Dymond in Oshawa
Dymond in Oshawa
1 review Oshawa, ON
10/10

Bathtub tap repair

My bathtub tap wouldn't turn off. I called 3 places and was recommended to Roy at protex plumbing. He returned my call within 5 minutes on a Friday afternoon and by 5:30 pm the problem was completely fixed! He was quick and very nice. Would highly recommend!

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Company Response

Thank you for your business, happy we could assist you in time of need like this one.

trafficmancanada
trafficmancanada
3 reviews Bowmanville, ON
10/10

Great experience with multiple small plumbing jobs

We had a few jobs needing attention (one toilet not shutting off, another was slow to fill, one water shutoff valve didn’t work, and two bathroom faucets needed replacing).

Max showed up on time despite the snowstorm, and made quick and efficient work of all our jobs. He knew his stuff, and was able to pinpoint the source of our problems without too much effort. He was also respectful and left our home clean.

Very pleased, and definitely recommend!!

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Company Response

Thank you for taking the time to write us a review, we are glad you are completely satisfied! Thank you for your business!

Pickering Customer in Courtice
Pickering Customer in Courtice
1 review Courtice, ON
10/10

Sewer Back-Up

Amazing and fast service from Protex Plumbing. Shout-out to Max, who is such a trooper. He worked so diligently to unclog our sewer drain. I will not hesitate to recommend this company. They are 5 stars!!!

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Company Response

Thank you for writing us a great review, we really appreciate it!
Cheers Roy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project; regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.