I found KROFT on the internet, and liked their minimalist, Scandinavian-style design. I needed a new sideboard, so made an appointment with Dustin to go see their showroom and fabrication facility a week or two later. After seeing a sample in person, I was sold.
The piece was made-to-order, and was ready a week or so before they said it would be. I had some small customization done, which came out perfectly. Six months on from buying it I'm still very happy with how it looks and works, and where it fits into my house.
If and when I need some customized furniture of this style again, I'll definitely call KROFT back.