Drain 1 Plumbers Inc.

Drain Services
Toronto ON M9C 2S6
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Drain Services
Drain 1 Plumbers Inc.
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Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.8 10 (195 reviews)

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luam.tecle
luam.tecle
2 reviews Toronto, ON
10/10

Main waste pipe replacement

We hired drain1 plumbers to replace the main waste line in our house. They did great work, very efficient and very professional. They went the extra mile to make sure the floor was ready and level for finishing after the excavation, which we really appreciated. They even repaired some of the shotty work from a previous contractor at no extra cost. Overall we feel that they are great contractors with clients best interest at heart. We would refer them to any one who wants excellent work done at a reasonable cost.

Approximate cost of services:
$7,000.00
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Company Response

Thanks Luam. Great review.

Coleen in Brampton
Coleen in Brampton
1 review Brampton, ON
10/10

Drain replacements throughout the basement

Paul was very helpful and his crew had done a magnificent job. It was replacing all the drain tiles from one end of the basement to another. The tiles were cracked, over 45 years old. I had water leaking in the basement and Paul came over at night for 2 hours to explain what was wrong, bringing his snake with a camera inside it. The crew spent 2 whole days digging out all the tiles, removed the garbage, put new tiles inside (according to code), and cemented over everything after. Crew very polite and worked constantly and Paul also came over to check progress. I would recommend him highly and very honest and fair.

Approximate cost of services:
$5,000.00
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Company Response

Thank you.

Marco in Toronto
Marco in Toronto
2 reviews Toronto, ON
10/10

Overall amazing experience

Paul is great. We've used him several times for different types of jobs. Always does a great job. He is always quick to respond. I've also had a couple toilet back up emergencies and he is always so quick to respond and come out to fix it. Very helpful, friendly and knowledgable guy. He is my definite go-to guy for any plumbing work. I highly recommend him.

Approximate cost of services:
$400.00
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Company Response

Thank you for your review.

Michael Boughner in Toronto
Michael Boughner in Toronto
1 review Toronto, ON
10/10

Drian Repair

Drain 1 Plumbers where excellent. The showed me the problem, and provided solutions. The work was done very well, and we got updates as the project progressed despite challenging weather. Pavlo exceeded my expectations and was extremely trust worthy and customer focused. If you are looking for a company who is customer focused and trust worthy.............call them!

Approximate cost of services:
$3,600.00
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Company Response

Hi Michael, thank you for your great review.
We are always ready to work.

Lolo
Lolo
3 reviews Toronto, ON
10/10

screeching Toto toilet needed new valve and suction cup

I'd been ignoring the need to look for a plumber to come in and fix a Toto toilet that has been making the most outrageous noises, sometimes in the middle of the night and randomly during the day. Today was the day to deal with it. I checked Homestars and found Drain 1 Plumbing had great reviews. Not only did they answer my call right away but came by within an hour. An hour after that, it was all fixed. New valve and suction cup with a 1 year guarantee. He left a few business cards but he should have left more, I'll be handing them out to all my friends. Great contact to have. Very Reliable, Fast , Clean & Professional !

Approximate cost of services:
$245.00
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Company Response

It was my pleasure to work for you, hopefully no more problems with Toto toilets.
Thank you.

Sophia from Toronto
Sophia from Toronto
6 reviews Toronto, ON
10/10

Simply the Best!

We met Paul a year and a half ago through the company we hired to complete our kitchen and bathroom renovations. Once we saw the meticulous, quality work Paul delivered for those jobs, we subsequently hired Paul to complete a whole plethora of needed plumbing on our aging house, including, replacing the sewage pipe, installing a backwater valve, sump pump, waterproofing the side of our house and installing a drainage system. For the later two jobs, given the magnitude of the work, we even got quotes from other companies, however they were surpassed by Paul both in the scope of what was to be included as well as the cost (unbeknownst to Paul which again demonstrated his honesty and integrity). For each job completed, Paul and his team showed outmost respect for our property and family which was much appreciated. My husband and I appreciated the thorough explanations Paul provided in the work that was to be completed, as well as the options we had to consider. He even went over and beyond and spoke with our neighbours advising them of the scheduled work and putting them at ease in the most professional and respectful manner. He was also helpful in finding ways for us to take advantage of rebates we could obtain from the city for the work completed. It goes without saying that each job was completed on time and on budget. As new homeowners Paul also provided a plethora of considerations and planned approaches for us to tackle in the coming years which is much appreciated. And finally, I would be remiss if I didn't mention on a personal note what a wonderful individual Paul is. I will never forget the morning when Paul and his team came to complete the sump pump installation to find me with my back thrown out. He not only found a doctor that would see me on a Saturday morning, but he drove me to the appointment so that my husband could stay home with the kids. He is not only an exceptional, honest professional, but a wonderful human being.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Sophia. My best review ever.
I am still coming to fix your sprinkler wire as well.

atosello .
atosello .
1 review Toronto, ON
10/10

Fixing A Loud Toto Toilet

Very efficient and assessed the problem right away. Total service time less than 30 mins. Would strongly recommend Drain 1 Plumbing.

Approximate cost of services:
$197.00
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Company Response

Thank you for great review.

spinningrod .
spinningrod .
1 review Toronto, ON
10/10

New One Piece Toilet

Quick, very professional, cleaned up after the installation. Will be calling them again with any plumbing requirements

Approximate cost of services:
$625.00
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Company Response

Thank you very much. Pleasure was mine to solve your problem. Hopefully will work forever.

paul
paul
2 reviews Oakville, ON
10/10

Drain Reroute Inside

Excellent quality and completed on time. Owner and staff were friendly and professional and quickly responded to any concerns.

Approximate cost of services:
$6,700.00
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Company Response

Thank you for your honest review.

Ryan from Toronto
Ryan from Toronto
1 review Toronto, ON
10/10

Plumming

After using a snake to clear a drain, a camera detected root growth in it. The broken pipe was replaced and a backflow prevention valve was installed. All work was completed and cleaned up the next day. Very experienced and knowledgeable; Highly recommended!

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your honest review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Drain Services, Plumbing, and Bathroom Renovation
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
https://drain1.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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