Mr. Furnace

Heating & Air Conditioning
416 Meridian Road Southeast Calgary AB T2A 1X2
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Reviews for Mr. Furnace

Average customer rating:
3.3 10 (3 reviews)

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maki in Niagara Regional Municipality
maki in Niagara Regional Municipality
1 review Calgary, AB

Furnace and duct cleaning

This extremely negative review is directly related to the Calgary office and their staff. Calgary office starting from front desk / customer service personnel up to the technicians on the field are absolutely incapable of professionally fulfilling minimum of their job and responsibilities. We have being waiting for two days (48 h) for them to be capable to come for the furnace and duct cleaning and apparently that was too much for asking. Front desk wasn't able to understand if it were morning or evening hours when technician had to come and to let us know when we must be at home??? First day we were waiting the whole day for them to show up and of course they haven't shown up for the appointment and when we called they weren't able to give us any satisfied answer except we could try to book another appointment even not to apologize for that??? We decided it to give them another chance and guess what ? They didn't show up again.After we called them the answer was " We are sorry but we are unable to make it today again". Well, sorry is not good enough and hopefully because of very bad professionalism and totally poor and disrespect of the customers your company will loose all the customers and get bad reputation which will lead to the bankruptcy very soon. We would be able to give them zero star we would but in order to write this comment we needed to give at least one star which they deserve at all. If anyone would read this comment please save yourself time and stress and don't go with them because it is total waste.

1 of 1 people found this review helpful.
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gail fike from Calgary
gail fike from Calgary
1 review Calgary, AB

fix the ignition on our furnace

mr furnace did a great job very friendly and polite and was respectable about asking to remove shoe and was back with the part very fast.we will rearmament him and this company to our friends and family

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Carlie  from Calgary
Carlie from Calgary
1 review Calgary, AB

First Review


Plumbing and Heating

We phoned them on Sunday to fix the furnace since our house had no heat, we booked a 7-9am appointment for Monday and they came at 3pm that day and supposedly fixed the furnace. We woke up on Tuesday and the furnace was no longer working. We phoned them at 8am and they booked us a appointment for 2-4pm. They were unable to come out that day since they phoned the wrong number and switched our appointment to 7-9am the next day and said we would be the first appointment. They didn't even show up that day. They finally came Thursday and our furnace is still not fixed properly.

Review has 1 previous version
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