Heatmaster Services

Heating & Air Conditioning
Calgary AB T2A 1M4
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Heatmaster Services

Average customer rating:
10 10 (124 reviews)

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Tamara
Tamara
2 reviews Calgary, AB
10/10

HVAC, hot water tank, makeup air alternative, humudifuer

We undertook a full house Reno, managing it ourselves. We hired some really great people but we also got a couple of stinkers. One of which was the first HVAC guy we hired. He was not reliable, did a minimal job when he did show up, had a very bad attitude and then charged us double his quote. We wish, WISH! we had known Dimitri at the beginning of our Reno! When Dimitri came on the job, he brought an immediate professionalism. He showed up when he said, he provided us with choices, he kept us informed, he respected our home...when the job was done it was done right, our expectations were EXCEEDED and the bill was as we’d agreed. These fellows are family men who care about people. They’ve got integrity and work ethic and not only would I highly recommend them, they are my future go-to.

2 of 2 people found this review helpful.
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Company Response

Hello Tamara,

Really happy to hear that you had such a pleasant experience with us! Hope your renovation is finally done and you are happy with the final outcome! Wish you speedy recovery and all the best Tamara. We are never far from you, neighbour!

Regards,
HMS

David
David
1 review Calgary, AB
10/10

Annual service maintenance of furnice

I’m very impressed with the high level of service provide by Dimitri. He is very polite and well mannered. He always communicates a head of scheduled appointment time and let you know when you can expect him to be at your home. I have used is services for the past 4 years. I have found that Dimitri provides honest advice and feedback on what actually needs to be done on the furnace rather than trying to an additional quick sale. I will definitely use him again and I’m happy to recommend him to friends and family as I trust that he will do a great job.
David

2 of 2 people found this review helpful.
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Company Response

Hello David!

Thank you for sharing your experience with others! We always go by "if it ain't broken, don't fix it" approach. Your good old furnace was built to last, it is safe and in good working order. Why change it if you don't have to? Yearly maintenance will provide you with peace of mind and comfort, you are in good hands!

HMS

Henry
Henry
1 review Calgary, AB
10/10

FURNACE REPLACEMENT

Dimitri and Ian did a great job with installing my new furnace and the add on's. Dimitri was upfront with the cost and there were no additional costs after the quote. The best prices in the city by far! Clean up was very good and the disposed my old furnace as well so I didn't have to worry about either one.

Would highly recommend them to anyone!

1 of 1 people found this review helpful.
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Company Response

Hello Henry!

Glad to hear you are so happy with the outcome! We strive to provide outstanding service, always. Thank you Henry!

HMS

rdeobald
rdeobald
1 review Calgary, AB
10/10

Furnace replacement

We recently had our two furnaces replaced by Dimitri and Ian from Heatmaster. I am in my 60’s and over the past 40 years have owned a number of homes and consequently have had to replace or have repaired numerous large household items. In all that time I have never witnessed the level of service I saw from Heatmaster. They were reasonably priced, showed up when they said they would and worked hard to get the job done ASAP. Dimitri is a great communicator who went out of his way to point out other (sometimes unrelated) issues that either needed replacement or should be changed or fixed. This was ALL DONE with NO increase to the agreed price. These guys cleaned up after themselves and were always polite and agreeable. No complaints whatsoever.

1 of 1 people found this review helpful.
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Company Response

Hello sir,

It brings us absolute joy to read our customers' amazing feedback. Thank you for your trust and confidence vested in us. We are so grateful to have your support and approval!

HMS

Preston M.
Preston M.
1 review Calgary, AB
10/10

Furnace and hot water tank installation

Very professional, efficient and clean work performed at a great price. Dmitri provided a quote within 1 working day then scheduled me in later that week. Can’t say enough good things about the company. Thanks allot and will be getting a air conditioner installed in the future.

1 of 1 people found this review helpful.
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Company Response

Heya Preston!

It was so much fun working for you! Thanks and see you in the spring for that AC installation, we'll have you chilled in no time this summer! Thank you for your kind review!

HMS

Mario
Mario
4 reviews Calgary, AB

First Review

10/10

Furnace check up

We used Heatmaster services (Dmitri) to replace our old furnace 2 years ago and took his recommendation to go with Goodman 2 stage. We have been pretty happy with the unit. Dmitri did a really great job with the replacement. He came back last week for a complete service with Ian. They checked for gas leaks, CO+gas, cleaned the flame sensor and condensate trap. They also cleaned the humidifier and furnace housing, and replaced the filters. He explained everything to us. Now we are ready for winter! ... well furnace wise.. never ready for winter myself :)
Thank you Dmitri and Ian! Highly recommend this company. They go above and beyond and truly care to their customers; and Dmitri is very responsive to email/text.

2 of 2 people found this review helpful.
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Company Response

Hello Mario!

Thank you for leaving us another wicked review! Super happy to know that everything is running top notch, as it should! See you in the fall to get you ready for another winter blast!

HMS

Omar from Calgary
Omar from Calgary
8 reviews Calgary, AB

First Review

10/10

Humidifier Repair

I called in Dmitri to get a new Humidifier. When Dmitri and Ian showed up, they advised me there is no reason to get a new humidifier since it is similar to what they offer. They completed trouble shooting, and advised the solenoid requires replacement. They replaced it and ensured the humidifier is operational.
This is not the first time I call Dmitri to get a job done. He is honest, reliable, and someone I can trust. He does not gouge you for unnecessary work. I would hire him again and again.

2 of 2 people found this review helpful.
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Company Response

Hello Omar,

We could have installed the new humidifier as per your request, but, if your current humidifier just needs a little TLC, why replace if we can fix and keep it going? Honesty gets ya further!

HMS

john in Calgary
john in Calgary
3 reviews Calgary, AB
10/10

Furnace service

Dmitri did a fantastic job to service the furnace. Cleaned everything including Blower, checked everything and provided honest feedback regarding the furnace. Also installed a new damper to control the air flow. Dmitri even checked the family room gas fire to make sure there were no leakages.

Great work and we will not hesitate to refer Dmitri to friends & colleagues.

2 of 2 people found this review helpful.
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Company Response

Hello John!

Thank you for your kind words! Glad to be of service sir! See you in the fall to make sure your furnace doesn't drop the ball! :)

HMS

katie
katie
1 review Calgary, AB
10/10

Upgrade furnance and hot water tank

Very professional. Answered and explained any concerns. Straight forward no hidden costs. Very pleased with work.

1 of 1 people found this review helpful.
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Company Response

Hello Katie!

No bait and switch here. Thank you for the opportunity, it was a pleasure serving you!

HMS

Katherine
Katherine
1 review Calgary, AB
10/10

Furnace

We called Dimitri in to take a look at our furnace as it's 20 years old. He was very knowledgeable and walked us through all the things we could upgrade and explained why you'd change it. He never pushed anything on us just empowered us with the knowledge to choose for ourselves. We ended up replacing the humidifier and he did a great job with that install. His customers service is great and he stands by his work which I appreciate. I like dealing with smaller companies because their reputation is extremely important so they make sure everything is done right.

1 of 1 people found this review helpful.
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Company Response

Hello Katherine,

Thank you for sharing your experience with others! Looking forward to getting back there to ensure that your furnace is running top notch.

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Tankless/On Demand, Humidifiers, Electronic air filters, Thermostats and all other residential home comfort products
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair, install all brands
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.