Heatmaster Services

Heating & Air Conditioning
Calgary AB T2A 1M4
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99%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Heatmaster Services

Average customer rating:
10 10 (124 reviews)

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chcares in Calgary
chcares in Calgary
1 review Calgary, AB
10/10

Furnace, Duct, Air Returns

I recently had high carbon monoxide levels in my home and one of the causes was due to lack of air returns in the basement. I appreciate Dmitri's attention to detail and he exceeded my expectations with creating 2 very professional air returns. I trust and have fully confidence in his experience and knowledge. Eventually my old furnace will need to be replaced, and I would only hire Dmitri to replace the furnace. I have recommended him to my friends and would highly recommend Dmitri to you too.

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Company Response

Hello Chcares,

Your furnace is still in great shape! Thank you for reviewing our work, really appreciate it!

HMS

Homestars Calgary
Homestars Calgary
1 review Calgary, AB
10/10

furnace installation

I would like to commend Dimitri And Ian for the fantastic installation and service they provided. They were extremely professional and knowledgeable and I would highly recommend them. Thank you Dimitri and Ian!!!

1 of 1 people found this review helpful.
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Company Response

Hello there!

We were happy to serve you and your family! Thank you for your time and the opportunity! We look forward to serving you in the newlar future.

HMS

blake
blake
1 review Calgary, AB
10/10

replaced hot water tanks

This is the second time I have used Heatmasters (Dimitri) for work at our house. He has been excellent both times. He is very thorough and helpful. He explains what he is doing and recommends what he thinks is the best solution and most cost effective and explains why this is the best solution. I will use Heatmasters for all future HVAC needs at my house. I have done a complete renovation of my house in past and dealt with many trades and can honestly say Dimitri is one of the best I have ever dealt with on any trades I have had at my house. If you need any HVAC work Heatmasters (Dimitri) is who you want to use.

Blake

1 of 1 people found this review helpful.
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Company Response

Hello Blake,

It was our pleasure serving your family. We are grateful for your business and will always strive to ensure that you are 100% satisfied! Thank you!

HMS

vishal.solanki
vishal.solanki
1 review Calgary, AB
10/10

Furnace and Hot Water Tank

Really Happy With the Final Outcome. Highly skilled and professional person. Got the work done as promised and went above the expectations.

Highly recommended.

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Company Response

Hello Vishal,

Happy to hear that you are happy! Without going into detail, we were pleased to hear that ATCO gas did return to rectify the gas leak that we found at the gas meter. Thank you for the opportunity and we look forward to serving you in the near future!

HMS

Evelyn
Evelyn
1 review Calgary, AB
10/10

Furnace servicing

I phoned the company's hour phone number at about 9:30 pm on December 23rd & Dimitri answered my call right away. (My furnace had quit working so I shut it off & it had subsequently restarted)

I set up a service appointment with Dimitri the following day. He thoroughly checked all of the furnace components - motors, gas valve, mother board etc. but was unable to determine the source of the problem.

Dimitri answered all of my questions in great detail & he will return at no additional cost if I encounter the same problem again.

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Company Response

Hello Evelyn,

Thank you for taking the time to share your experience with others. If I may add a few minor details to shed more light on your situation, the furnace was operational upon our scheduled arrival. After thorough diagnostics and by restarting the furnace 5 times, we were unable to locate the problem as all furnace components were operational and showed no signs of failure or wear. We will return at no additional cost (service call charge 75$), in order to locate the the elusive culprit. We are here when needed Evelyn, thank you for being so hospitable and your enthusiasm during our visit!

HMS

Jola
Jola
1 review Calgary, AB
10/10

Furnace replacement and Humidifier

Great clean work. Wonderful and funny people. Dmitri was very patient with all my questions. Highly recommend.

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Company Response

Hello Jola,

Thank you for giving the small guys in the business a chance! I know we were up against bigger, reputable and established competitors and still, you chose us! The polish sausage you gifted us is a rocker with some eggs in the morning! Thank you for your kindness Jolanta!

HMS

harrisonchris73
harrisonchris73
1 review Calgary, AB
10/10

Furnace and fireplace service

Dimitri was exceptionally polite, thorough and upfront.
He provided me with great information and showed me what I can do to keep things running smoothly between service. He also walked me through what he was doing as well as answered all my questions in an understandable manner.

I happily recommend Heatmaster Services to anyone who wants good honest work and advice.

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Company Response

Hello Chris,

Thank you for giving us a chance! Glad to do well by you, you are a man that pays close attention to your family's safety and comfort. Thanks Chris!

HMS

val
val
1 review Calgary, AB
10/10

Heating

Heatmaster services did an amazing job, professional and providing top service right in time! Well equipped with skills ,problem solving company.High recommendation using Heatmaster as one of the company which make the things work perfect!

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Company Response

Hey Val!

Thank you so much for being a repeat customer and for your business! Your trust and loyalty is truly appreciated!

HMS

Dean & Candy in Calgary
Dean & Candy in Calgary
5 reviews Calgary, AB
10/10

Furnace tune-up

We checked out reviews on homestars for furnace service. We could not help but notice the fantastic reviews for heatmaster and when I looked up their services on the website I was pleasantly surprised how competitively priced they were. I booked a service date for a furnace tune-up and was completely impressed with the quality of service, professionalism and attention to detail that they gave.

They gave a thorough cleaning job, explained what they were doing and what to look for in the future. This was all done at a very reasonable price, you get the sense that they really strive for customer satisfaction. This is one of the top notch trades in our city!

2 of 2 people found this review helpful.
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Company Response

It was our pleasure serving you! Glad to see that we lived up to your expectations!

HMS

Matthew in Calgary
Matthew in Calgary
3 reviews Calgary, AB
10/10

Heatmasters to the rescue once again!

Wanted to write another review to share my latest fantastic experience with Heatmasters.

Got home from work last night and noticed that my furnace kept starting up and then turning off. It also wouldn't raise the temperature past 19°, despite being set at 21°.

Of course, after my first experience with Heatmasters, Dmitiri is the only person I'll call for any HVAC issue. I called him and he answered immediately. Gave him a synopsis of the problem and he said he'd call me back shortly. When he called back, he'd actually remembered me from the last time he helped me out (over 2 years ago). He immediately sent his colleague over to my place in the far NW.

He called back shortly with some bad news: his coworkers van had broken down and was stranded at the side of the road and he was at a call in the far south. At this point, I'd resigned myself to not shutting off my furnace for the night and having him come out to deal with it tomorrow.

But Dmitiri isn't the kind of guy to leave you in the lurch. He was able to diagnose the problem over the phone, based on my description of what was happening. He then told me that he was confident that this was something that I could resolve myself with his guidance. He gave me very clear, step by step instructions on how to remove the top panel from my furnace and identify the flame sensor rod that was the issue. I sent him a few picture and he confirmed what I was looking. He then walked me through removing it, cleaning it thoroughly, and replacing it.

Sure enough, he was right, and as soon as I followed his directions, the issue was resolved. I truly appreciate his commitment to his customers and to helping me out even when it wasn't possible for him to make it out to my house (which I totally understood). As usual, he was prompt, pleasant and thorough. I can't think of a lot of companies who would take the time to help out a customer, even when they weren't making money on the service call and that's why I felt compelled to leave him another review on here.

I've said it before and I'll say it again: Dmitri and Heatmasters are the only company you should call for all of your HVAC needs. I recommend them to everyone I know and if you call them once, you'll do the same!

2 of 2 people found this review helpful.
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Company Response

Hello Matthew,

Can't thank you enough for your time spent sharing your experience with others! We really appreciate your support and loyalty and will always do our best to be there in the time of need. It is always a pleasure to do business with you! Thank you! Until next time!

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Tankless/On Demand, Humidifiers, Electronic air filters, Thermostats and all other residential home comfort products
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair, install all brands
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.