Total Home Technologies

Home Automation
Calgary AB T2X 3X2
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Total Home Technologies
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94%

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Reviews by rating (past 12 months)
Verified by HomeStars
best of 2019 winner 4 timesbest of 2019winner 4 times

Reviews for Total Home Technologies

Average customer rating:
9.6 10 (40 reviews)

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Ovy in Calgary
Ovy in Calgary
1 review Calgary, AB
10/10

Theater Room Upgrade

We just bought our home this past December and our Theater room was in great need of some upgrading. Don and his company Total Home Entertainment came in and gave us several options to choose from. He told us the pros and cons of each of the options.
Don and his crew were puntual, flexible and very knowledgeable of the products. The work was done on time and Don came back couple of weeks later to make sure we were 100% happy with our theater and to answer any questions we might have. Total Home Entertainment is currently getting ready to start a new project in my house, lighting and a Sonos System.
I will definitely recommend Total Home Entertainment.

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Company Response

Hello Ovy,

Hello Ovy,

Thank you for the wonderful review. We hope you enjoy your whole home lighting system and basement theatre. We look forward to working with you on future projects.

Private User
Private User
Private User reviews Chestermere, AB
0/10

Do your research don't let this happen to you.

We contemplated for a while about leaving a review, but after careful consideration, having to get a professional to fix our system and not wanting someone else to go through what we did - we decided to leave our experience.

Not sure about the reviews on here already but ours was nothing like them.

We paid $8k for a system install that had red flags from the start. Invoicing from Total Home Entertainment is confusing at the best - you never get the true cost of the equipment, as the labour and parts are blended together. Wall mounts for 3 TV's, apple tv, connecting telus and an existing apple tv, connecting 2 tv's to a media cabinet in the basement, wiring to do that was $8k. Price is steep and the service quality is not there for that price point.

Make SURE any invoicing details are firmly wrote out so you don't incur sneaky extra charges.

Our problems started as soon as the initial invoice was paid. The install date was moved up to accommodate Total Home Entertainments schedule change - this left gaps and rushing to complete the install due to having previously booked an electrician.

One of our cables were not accurately measured leaving it too short, an extender was added to it - not optimal when you are paying 8k for a simple system.

A new disc was installed to "boost" our internet. It didn't work properly and we consulted both our service provider and Total Home Entertainment to work on this since Total Home had changed our original system. Finding information about this magical disc was like pulling teeth. We finally just unplugged it and our internet works better than ever. We have had to have a professional come in to redo our system so we can use it and we found out that "disc" is supposed to be installed in an attic so it can project the signal downward not in a basement ceiling where ours was installed.

Ongoing service and technical support is patchy at best.

You will pay $$$ for consumer quality products. We paid $1500 for consumer grade remotes that were not suited to our particular home and never worked fully from day one.

We are left with an 8k system that is in pieces, and we are now paying more $$ to have it connected, and removing unnecessary parts of it to make it work better.

We have the evidence poor workmanship and invoices should you doubt the validity of this review.

Expect a reply from the sole business owner - we are quite well versed how he works after a year of back and forth.

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Debbie
Debbie
3 reviews Calgary, AB
10/10

SONOS Speaker System

Total Home Entertainment has done many projects in our home over the years, including most recently, the installation of a SONOS system (smart speakers built to stream your music to the room (s) of your choice using an intuitive mobile device app). As with every other project, the install was seamless. Don and his crew arrived on time, bringing all the necessary hardware and within an hour, my home was filled with music. The setup went so smoothly I hardly noticed it happening, which speaks volumes about organization and respect for a customer's home.

Total Home Entertainment is committed to making sure their customers feel comfortable with the products they have installed. Attention to detail, patient and thorough explanation, on-time delivery and good advice are the earmarks of a company who actually cares about the clients they serve, and Don Olson heading Total Home Entertainment delivers all of that and more. I recommend them very highly...if you are in the market for home entertainment, this is where you start and end. 5 Stars!

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Company Response

Hello Debbie,

Thank you for the awesome review. It has been a pleasure working with you over the past couple projects.

Darren from Calgary
Darren from Calgary
1 review Calgary, AB
10/10

Residential Distributed A/V system

We hired Total Home Entertainment to put the finishing touches on a large renovation project on an older bungalow in Calgary in Aug 2015. At the end of our renovation we wanted to have a home audio and video system that would run from a centrally located hub in the basement, leaving only televisions and ceiling mounted speakers distributed in the house. Total Home Entertainment was brought in for a quote and right from the start did not fail to impress. From taking the time to thoroughly understand what we were looking for today and asking the right questions to understand what we could be looking to add in the future, Don was able to provide a prompt quote that incorporated all of the items we wanted, utilized some of the existing equipment I already had available and left room to grow in the future, all at a reasonable cost. The work was quickly scheduled and as the installation got underway it was quickly apparent that we would not be disappointed. From always arriving when he said he would arrive to keeping the work area clean and tidy right through to the workmanship and pride that the finished product exudes, we were happy before we even turned the equipment on. Prior to wrapping the job up Don walked us through a demonstration of how everything worked. Everything is extremely user friendly and works as advertised. We feel that our expectations were exceeded by Total Home Entertainment (and Don!) and we would not hesitate to recommend their services to anyone looking to do large or small residential Home A/V or Automation project. It is obvious that Don is very passionate about his craft and takes tremendous pride in his work.

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Company Response

Hello Darren,

Thank you for the awesome review. It was a pleasure working with you. I hope you enjoy your whole home entertainment system and look forward to your continuing support.

Craig Smith from Calgary
Craig Smith from Calgary
2 reviews Calgary, AB
10/10

Home entertainment system

Total Home Technologies
403-452-0136
Calgary
AB
T2X 3X2
CANADA

Not only was Don enthusiastic about coming up with a solution for me but was sensitive to the budget I presented him. Don is very friendly, knowledgeable, professional, and flexible in terms of scheduling. After the initial installation, Don scheduled a follow up visit two weeks later to make sure everything was to my satisfaction. With Total Home Entertainment you can feel confident that the job will be done right and for a very fair price!

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Company Response

Hello Craig,

Thank you for the review. It was a pleasure working with you. We hope you enjoy your whole home audio system and look forward to your continuing support.

Oliver from Calgary
Oliver from Calgary
2 reviews Calgary, AB
10/10

TV Mounting

Great service and very punctual... Don was on time and kept me up to date with the project as it was progressing...
I would use them for a bigger job in the future for sure....

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Company Response

Hello Oliver,

Thank you for the review. We look forward to working with you in the future.

James
James
4 reviews Calgary, AB
10/10

Automated black-out blinds

Total Home Technologies
403-452-0136
Calgary
AB
T2X 3X2
CANADA

Don is a wonderful professional - quick, courteous and knowledgable. We are 100% satisfied with his work and will be calling him again for our next project.

This is our second time having Don help us out. The first was for a home theatre set-up and this time we had him come install custom, automated black-out blinds in several rooms of our home.

He didn't pressure us at all and found the right product/price for us. He kept us updated when there was an unexpected delay in delivery of the product and was able to take care of everything in an amazing efficient manner.

You will not be disappointed.

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Company Response

Hello James,

It's always a pleasure working with you. I hope you enjoy the comfort and convenience of your motorized blinds. We look forward to working with you on future projects.

gicalgary in Calgary
gicalgary in Calgary
1 review Calgary, AB
10/10

Basement theatre

This is the show stopper whenever anyone comes over.. We have nothing but good things to say about the quality and advice we got for the theatre. We would recommend them without hesitation!

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Company Response

Hello Gary,

I'm glad we were able to delivery the home theatre of your dreams and it's truly one of a kind. Thank you for your continuing support!

Patrick Nichols from Calgary
Patrick Nichols from Calgary
1 review Calgary, AB
10/10

Audio System

Total Home Entertainment
403-452-0136
Calgary
AB
T2X 3X2
CANADA

Highly recommend Total Home Entertainment! We had Don provide the installation and we were very impressed with his knowledge and level of professionalism. We would highly recommend his work and will work with him again in the future for other projects!!

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Company Response

Hello Patrick,

Thank you for the review. We have no doubt that you will enjoy your whole home audio system for years to come. Thank you for your support.

James
James
4 reviews Calgary, AB
10/10

Set-up of home theatre system including surround sound and universal remote

I was referred to Total Home Entertainment from another company I found on-line who was bigger and didn't have time for a smaller home project job. Don got back to me quickly was always extremely professional and Had the job done in less time than he originally quoted.

We're very satisfied with his work and plan to have him back again for another project in the coming months based on this interaction.

The fees were reasonable, he was extremely helpful and punctual and was easy to keep in touch with via phone or email - in fact because we were able to stay in touch via email over the weekend between his first and second visits, we were able to co-ordinate to make thing happen quicker and get exactly what we wanted.

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Company Response

Hello James, I'm glad we were able to get your theatre system up and running. I hope you enjoy your system along with the new additions. Thanks again for your business. - Don

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Home Technologies

Home technology is our passion! Total Home Technnologies has designed and installed numerous home automation and home theatre systems throughout the Alberta area. Our exceptional product lines combined with our highly experienced staff allow us to design and deliver the system of your dreams. From a single family room LED TV to a state-of-the-art fully automated dwelling, Total Home Technologies is ready to pursue any project.

Total Home Entertainment designs, installs and programs systems for residential & commercial spaces. Automated lighting with shades and drapery control, home automation, home theatre and media rooms, whole home audio / video distribution, advanced home networking, advanced security systems, video surveillance, structured wiring and much more is just some of what we can do.

Areas Served: Calgary, Okotoks, Cochrane, Bearspaw, DeWinton, Chestermere, Airdrie, Canmore and all surrounding areas.

Certifications and Awards:
Best of HomeStars 2016, 2017, 2018, 2019
CEDIA Certified Installers on Staff
Lutron Pro and RadioRa2 level 2 Certified
Nest Pro

CATEGORIES
Home Automation, Home Theater, and Alarm Systems
PRODUCTS
Automated lighting, Motorized shades, Video Displays and projection screens, Audio / Video components, Speakers, Home Automation and Control, Furniture & Accessories.
SERVICES
Automated lighting with shades and drapery control, home automation, home theatre and media rooms, whole home audio / video distribution, advanced home networking, advanced security systems, video surveillance, structured wiring and much more.
BRANDS
Lutron, Sonos, Samsung, Panasonic, Sunbrite TV, JVC Pro, Draper, Marantz, Yamaha, Monitor Audio, Sunfire, Elan, Savant, RTI (Remote Technologies Inc.), Nest, ProControl, Kwikset, Vivotek, Sanus, Panamax, Key Digital, Middle Atlantic, Ubiquiti networks, Netgear, Row One & much more.
WEBSITE
https://www.totalhometech.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Financing options available. All major credit cards, Cheque and Cash.
MEMBERSHIPS
CEDIA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on size and scope.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.