Kevin and Tony started working on our house at the end of the summer of 2017. It was an old house and we wanted to gain a bit more ceiling height and to actually use the basement (it was both unfinished and essentially a storage room before).
Kevin and Tony were very helpful in explaining the process and making us feel at ease to go through with the underpinning. The only thing is that it took a lot longer than we expected to complete. We had hoped to finish off the underpinning by winter time and even lined up a contractor but we were not able to meet that timeline. We had planned for a 4 month underpinning process (not including a walk out that they were also doing) but it took double that amount of time to complete.
Also the communication was challenging, it took several months and many calls/voicemails and emails to get updates which was extremely frustrating.
I was very happy with helpful Kevin and Tony were during the whole process and making me feel at ease that they were doing the best work possible. If I were to work with them again in the future would definitely set up some more realistic timelines and have better communication. We are generally happy with the underpinning work (we are only about 2 months into living in the space)