Tall Basements

Basement Renovation
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HomeStars  >  Basement Renovation in Toronto  >  Tall Basements
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70%

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Reviews for Tall Basements

Average customer rating:
8.1 10 (18 reviews)

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Leslieviller in Toronto
Leslieviller in Toronto
1 review Toronto, ON
10/10

Most Challenging Job Ever! Replaced Entire Foundation and Gained Almost 4' in Additional Height!

We knew that we had foundation issues but we didn't know how bad until we removed the drywall on the front wall. The 100+ year old rubble foundation was disintegrating to the point that you could grab a fistful of sand and gravel in your hand. Initially we believed the issue only was with the front wall of the house. We met several companies at the National Home Show and brought them in to look at our project and provide an estimate. Kevin from Tall Basements was by far the most knowledgeable and the quote was reasonable and so we engaged their services. He invited us to see projects that they had underway that were similar in nature to ours. I was impressed with the workmanship on these projects and that put mind mind at ease that we had made the right decision. To save some money, I elected to undertake the demolition of the finished basement myself. In tackling the side wall of the house, you could imagine my shock when a large portion of the wall caved in. The only thing holding up the foundation was the studs and drywall. I called Kevin and he picked up right away. He advised not to do anything else and he arranged for the structural engineer to come over with our architect. The engineer relayed that he had never seen a foundation in such bad shape. It would need to be entirely replaced and structural supports would need to be added asap.

This finding obviously changed the scope of work. We looked again at various companies to quote on the project and provide their strategy for how to tackle the job. Again, it was a "no brainer" to go with Tall Basements. Kevin and his team, working closely with the Engineer devised a plan that would work, while allowing us to continue living in the house for the duration of the foundation project. I should mention at this point that we teamed up with our attached neighbours who also engaged Tall Basements to do identical work on their basement foundation at the same time.

As the project started we were introduced to the team who would be working on the foundation. Tony Bravo was our onsite lead and I just can't say enough great things about this guy. From beginning to end, great communication and attention to detail. Incredible workmanship, creative solutions all while ensuring a safe and organized work environment. Kevin and owner Tony were regularly present and updated us on the status. Owner Tony knows his stuff and lead the work on every concrete pour. When you are in a big project like this and living in the house while it's going on, the little things matter. Never were we without plumbing and water. When the weather turned cold, they showed up with half a dozen heaters which worked perfectly. Often Mr. Bravo would even come in on weekends to finish up forms, check on things and prepare for the next week of work. The work space was always kept organized and clean (or as clean as you can make it when doing a big dig!)

Ours was a very difficult project, one of the most challenging that Tall Basements has encountered according to Kevin. It required careful planning, some creative solutions, and a very high level of expertise. Each section of the foundation was formed, reinforced, insulated and poured, creating strong new foundation wall sections. The before and after is astounding and our neighbours and ourselves are so happy with the final result. The window well and the new walkout are stunning and we have a finished basement ceiling height of close to 9ft! We made the right decision to hire Tall Basements and I would recommend them in a heartbeat.

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Nikmic in Toronto
Nikmic in Toronto
3 reviews , ON
10/10

Underpinning

Kevin and Antonio from Tall Basements are a pleasure to work with.

We have a 120 year old semi-detached house in Toronto and gained two feet through the process.

The crew were respectful and always cleaned up after themselves snd the other contractors they recommended for other work (HVAC , finishing etc.,) were also top notch.
We had a few hiccups along the way, that had nothing to do with the work of the company, however Kevin and Antonio were with us through it all.

Underpinnig is an exspensive and long process and when you have small children it can be tough but these guys made it worth the stress.

I would recommend them in a heartbeat.

Nicole

Approximate cost of services:
$55,000.00
1 of 1 people found this review helpful.
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JoQ
JoQ
6 reviews Toronto, ON
10/10

Underpinned basement

Kevin and his team were great until the end of the project. During the dig they were awesome, good communication, the worksite was kept super clean considering it was a dig out, the guys on site were great too. We lived at home during the work. We had to replace the old clay drains from the city and Kevin was great about finding a plumbing and drains company for this quickly. He also recommended the HVAC company, who did our infloor heating before Tall Basements poured the slab. My only complains come at the end of the project, I expressed concern the drains for the bathroom the toilet flange and shower were very close, and was told they were standard, they are super close and now our shower has to be narrow. Tall Basements also knew we wanted to polish the concrete but the finished pour ended up pretty poor quality- there are rough sections and the edges and around the support columns and drains were not even finished. The guys even left the machine on the concrete floor leaving blade marks like helicopter blades stamped into the floor! Since the pour it’s been hard to get ahold of them with these concerns and chase them down for plumbing invoices for rebate programs. Good underpinners but a frustrating finish.

Approximate cost of services:
$90,000.00
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Caroline in Toronto
Caroline in Toronto
1 review Toronto, ON
4/10

Basement waterproofing

Tall Basements came highly recommended by a neighbour and after speaking with 3 other contractors, we were impressed by Tony. Unfortunately we have had problems in the area they waterproofed and an unprofessional response from the company. When we experienced basement flooding less than 2 years after the work was done, we called Kevin and Tony in January. It took repeated calls and emails before they finally came to look at the problem IN APRIL. Kevin recommended interior waterproofing ad a solution and said he would send a quote the following week. It's now August and we have received nothing despite our follow up phone calls. We have never had these issues with a contractor and are surprised as well as disappointed.

Approximate cost of services:
$10,000.00
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J2kilbur
J2kilbur
5 reviews Toronto, ON
10/10

Amazing Basement Underpinning

Tall Basements has been a pleasure to work with. From walking us through through everything, managing safety, keeping the place extremely clean and delivering on what they promised - when they promised, we are extremely pleased with how the construction phase went and the end result.
We also worked with other vendors recommended by Tall Basements - having that pre-existing relationship made each phase of this project run smoothly without me having to be a project manager.

When looking for someone to dig out our basement we wanted a company that specialized in this complex work. After meeting with multiple vendors, Tall Basements clearly demonstrated their expertise. We could not be happier!

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Bronwyn
Bronwyn
4 reviews Toronto, ON
10/10

Underpin and damp proof house

I met with a lot of companies before signing on with Tall Basements to underpin and damp proof our house.

I chose them because they are innovators in the industry. The forms and methods they use maximize the space (the new foundation is flush with the old wall) so you get every inch of possible space. They included insulation and piping for in floor heating in their scope of work AND they guaranteed the work for the life of the house.

What we didn't know was how lucky we were to have them work on our house! We got a super respectful team and given how mucky the work is, an incredibly tidy crew. The site supervisor made sure our neighbours were happy, optimized bin pick up and removal so they could be working every day and kept the project on track. Kevin was on the ground for inspections and always available by text and phone.

Kevin had great recommendations on how to lay out the living space, where to put the laundry room, bathroom and furnace room, all of which were on point.

Any people Tall Basements recommended (HVAC) were excellent - and everyone stands by their work.

TB was on budget and absolutely fair about any change requests we made.

We LOVE the space we've gained by the space Tall Basements helped create for us and would not trust anyone else but this team to do this type of work! Would highly recommend them and if I do ever underpin again, would call them first.

Approximate cost of services:
$55,000.00
2 of 2 people found this review helpful.
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Earl in Riverdale
Earl in Riverdale
2 reviews Toronto, ON
9/10

Basement Underpinning

I contracted Tall Basements to underpin, waterproof, install new drains and sump pump in my 100 year-old, semi-detached, down-town house.

I chose them in part due to their technical approach to the project, which was well explained to me at the beginning of the project. The team was well organized and methodological in their implementation of the various tasks. They were always polite, professional and helpful.

I was very happy with the results and would either use them again, or recommend them to others.

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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aya mcmillan in Toronto
aya mcmillan in Toronto
2 reviews Toronto, ON
9/10

Basement underpinning and full renovation/refinishing

Kevin and his team met with us when we could barely get any contractors in the city to call us back. We liked the fact that they focused and specialized on one thing—and at the highest level. He understood our vision and thoroughly detailed the entire process.

Once the team was onsite, they were incredibly professional: tidy, respectful, quiet (as possible, considering there are jackhammers and drilling) and efficient.

We had a hard deadline for them to finish by Christmas eve - with a guarantee that the heat would be reconnected by then- and true to his word, they did it.

I am so pleased with the space - the ceilings are so much higher than I ever imagined, it's completely tight and waterproof and the quality of their 'product' is incredible. I would absolutely not hesitate to recommend Tall Basements again.

The only reason i'm not giving a 100% rating is that, as echoed in some other reviews, Kevin can be a bit lacking in communication. For example, it took several months and many calls/voicemails and emails for his team to finally arrange to pick up their equipment and rubbish from our yard which included our old furnace. It was a bit of a pain and an eyesore but to nothing that would stop me from working with them again.

1 of 1 people found this review helpful.
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