ProLogic Comfort Solutions

Formerly
Heating & Air Conditioning
Hamilton ON L0R 1W0
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HomeStars
Heating & Air Conditioning
ProLogic Comfort Solutions
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92%

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Reviews by rating (past 12 months)

Reviews for ProLogic Comfort Solutions

Average customer rating:
9.7 10 (34 reviews)

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Josh in Mount Elgin
Josh in Mount Elgin
0 reviews Waterford, ON
10/10

Excellent Service

This is how customer service is supposed to be and how you would like every service company/call to be handled. The call was quick, easy and looked after all I had to provide was an address and the issue I was having

Great company
Thanks

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Hamilton, ON
10/10

Excellent service

Keith answered my initial request immediately and was able to come and diagnose problem same day. Answered all of my questions with patience. Gave me options for how to attack the problem. He gave me a time frame for the fix and was able to complete in a timely fashion. I hope I never have piping issues again, but if I did I would highly recommend this company.

Approximate cost of services:
$3,000.00
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Alex H.
Alex H.
1 review Hamilton, ON
10/10

Fix my daughter's pool heater - Hayward H100i

Called Keith on a Monday and described the situation to him based on my analysis, which was I thought the value was faulty and perhaps the circuit board. Keith thanked me for that, but indicated he would have to assess the situation himself to be sure. He came to my daughters two days later, which was earlier than I expected and indicated that the value was definitely shot. He fired it up, but it kept going out after a few seconds. Upon further analysis, he concluded that the spark sensor was malfunctioning and replaced it. Bingo!...worked like a charm after that. Keith is personable and to the point, and I appreciated his no-nonsense approach.

Approximate cost of services:
$531.00
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Company Response

Thank you for the great review. Glad we could exceed your expectations and get your pool heater up and running! Enjoy your summer.

Darrick Pister
Darrick Pister
9 reviews Mississauga, ON
10/10

Identified and fixed boiler leaks

Mr Murray was able to identify and fix the issues with my boiler. I would recommend this company highly.

Approximate cost of services:
$158.00
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Company Response

We thank you for the review and are happy to work with you in the future.

ITK in Burlington
ITK in Burlington
3 reviews Burlington, ON
10/10

Homeowner

During a bitter cold spell I had an issue with an LG split heater/AC and needed help ASAP - it just stopped working. The alternatives were to buy a new unit or fix the old unit so I was prepared for the worst

Through the internet I found HomeStars and Prologic Comfort Solutions (PCS)

I was extremely pleased with the level of their availability, attention and workmanship that I received from the initial phone call to the final resolution. PCS ended up fixing the old unit at a fraction of the cost of a new unit and it now works perfectly!

I would definitely recommend PCS for your heating and air conditioning requirements

Approximate cost of services:
$400.00
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Company Response

Prologic Comfort Solutions appreciate your time in writing us this great review. We are happy to repair equipment that still has lots of useable life left in it rather than have to replace. Glad we could save you some money and appreciate your business.

Private User
Private User
0 reviews Hamilton, ON
10/10

Quick service, fixed the issue

Keith was fantastic. Took him less than an hour to arrive to our home. We had called Keith because our furnace was making a loud freight train noise. He found the issue and fixed it quickly. I highly recommend Prologic!

Approximate cost of services:
$135.00
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Company Response

We are glad we could get your heat back on and the furnace repaired quickly. Rest assured at Prologic Comfort Solutions we've got your back and respond 24hrs a day.

Private User
Private User
0 reviews Hamilton, ON
10/10

Furnice maintenance and repair

Keith is the best. Anytime I had any issues with my furnace old and new , he was fast to respond and very knowledgeable when it comes to diagnosing and solving problems.

Approximate cost of services:
$140.00
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Company Response

Prologic Comfort Solutions thanks you for your continued business and taking time to leave this review.

Abby in Toronto
Abby in Toronto
3 reviews Toronto, ON
10/10

Quick and knowledgeable

He was quick to book the job, and quick to get the job done. In addition he was very thorough and happy to share his knowledge so we could care for our appliances. Will be our go to for gas appliances going forward

Approximate cost of services:
$130.00
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Company Response

Thank you for taking time to review us at Prologic Comfort Solutions inc.

Bella in Toronto
Bella in Toronto
0 reviews Hamilton, ON
10/10

Furnace Repair

I am a realtor and 1st used ProLogic a few years ago, since then any time I need an HVAC/gas fitter this is the company that I call.
They have helped us personally and our clients with our, HVAC needs. A few years ago our home furnace started making a weird noise, we contacted another company that told us we needed a new furnace. we then contacted keith at ProLogic an his team, in a few minutes Keith found out what the problem was, there was no need for a new furnace or expensive repairs.
Just yesterday, I called ProLogic my furnce was working on and off, not keeping a constant temperature. Prologic come and fixed the problem right away.
Prologic is the company that I trust personally and recommend to my family, friends and Real Estate clients.

Approximate cost of services:
$500.00
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Company Response

Bella thank you for this awesome review. We are thankful for all the great customers you send our way.
Prologic Comfort Solutions

Marc Bader from Hamilton
Marc Bader from Hamilton
11 reviews Hamilton, ON
10/10

Service Call

I thought my furnace humidifier wasn't working properly so I called Prologic Comfort Solutions. They responded with a service call within 2 hours even though there was no emergency. They examined the unit, explained the way it works (which was good information to me) and I realized I had been mistaken and that the unit was working properly. They did not charge for the visit. They look after our furnace, air conditioner, and pool heater as well and have always been "heads up" people and are more than fair in their pricing. I would certainly recommend their services.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. We appreciate the repeat business and the trust you put in Prologic Comfort Solutions.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ProLogic Comfort Solutions

The leading HVAC specialists in southern Ontario Prologic Comfort Solutions, Inc. is a team of HVAC service experts, managed by Keith Murray, serving southern Ontario. Since 2012, we have been trusted to keep homes and businesses in the Golden Horseshoe area comfortable throughout the year. We offer friendly, knowledgeable services ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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