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Simply Comfort

Heating & Air Conditioning
Toronto ON M2J 5C2
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Write a Review

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Star Score
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65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Simply Comfort

Average customer rating:
6.7 10 (150 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Nest Install & Warranty / Protection Plan

I had a great experience with Simply Comfort. Ravi a manager was amazing gave us the right tools to make informative decisions, save us money and protect my family. He gets 10 out 10. Simply Comfort is lucky to have such a qualified and friendly staff member. We paid nothing up front but the savings will last forever. Great !!!!

Thanks Ravi!

Approximate cost of services:
$25.00
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Company Response

Dear Homeowner,

Thank you so much for providing us with your feedback. It is always such a pleasure to receive positive reviews about our Home Comfort Specialists. At Simply Comfort, we take pride in knowing that each and every one of our representatives provides memorable customer experiences. We know that you and your family will continue to enjoy the benefits of your High Efficiency equipment in the many years to come.

Kind regards,
Allison
Senior Customer Relations Manager

Carol in Toronto
Carol in Toronto
1 review Toronto, ON
9/10

HVAC

I have been renting my HVAC since the spring and Simply Comfort has been wonderful. They helped me break my contract with Just Energy which a bigger energy cost thatn you can imagine. Now through Nat Geiman I got a new Nest thermostat and and duct cleaning program to save me money.....I am a happy customer!

Approximate cost of services:
$0.00
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Company Response

Hi Carol,

Thank you so much for your feedback! At Simply Comfort we know how important it is to have great quality equipment go hand in hand with great service and we are so happy to hear that Nat was able to provide you with both those things.

If you have any additional questions, please do not hesitate to reach to us right away!

Best Regards,
Allison
Senior Customer Relations Manager

Sherry McKibbon-thomas in Toronto
Sherry McKibbon-thomas in Toronto
2 reviews Toronto, ON
10/10

Nest and Protect

I called for a maintenance service for my furnace and 2 persons from simply comfort showed up. They're so nice. They installed my nest thermostat. I love it so much. It's so easy to use.
I highly recommend Luisa and Carlos.

Approximate cost of services:
$19.99
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Thanuchan in Toronto
Thanuchan in Toronto
1 review Toronto, ON
10/10

Water Softener

Had the pleasure of meeting Ravi Ravindran. He was very smart and helped us reduce our Enbridge bill. He also helped me get a really sweet water softener. Best customer experience i have experienced.

Approximate cost of services:
$0.00
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Company Response

Hello Thauchan,

Thank you for taking the time to write such positive words on behalf of Simply Comfort and our Home Comfort Specialist, Ravi! We are so happy to hear that we were able to equip you with a brand new Simply Soft Water Softening unit and know that this will do wonders for you and your family to keep you comfortable and happy!

Should you have any concerns or questions, please do not hesitate to pick up the phone as we are only one call away.

Best Regards,
Allison
Senior Customer Relations Manager

10/10

furnace, thankless water heater, Air purifier and water softener

we got helped from Ravi Ravindran from Simply Comfort, came into my house and gave me amazing service. From the beginning to the end he had incredible customer service skills. He explained all the concerns he saw on our bills and helped us get rid of them all. From my family, I thank Ravi for the incredible service he gave us. Simply Comfort is an amazing company which helps with our all 4 product what we looked for so long furnace, thankless water heater, Air purifier and water softener. They are a company with amazing offers on hand and easy to understand, no BS services. We got the the furnace upgrade which included the NEST thermostat . I personally don't think you can get this from anyone else. It was a amazing offer that me and my parents both thought was incredible. Thank you so much Simply Comfort for the amazing offer and customer service.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Nithiyananthan,

That's great to hear about Ravi! We are always so happy to hear such positive feedback about our Home Comfort Specialists. At Simply Comfort we pride ourselves not only on product knowledge, but our ability to pass this knowledge onto our customers and to really help as many people as we can!

Thank you for recognizing our efforts and if you ever have any additional concerns, please do not hesitate to reach out to us directly.

Best Regards,
Allison
Senior Customer Relations Manager

Delroy in Brampton
Delroy in Brampton
1 review Brampton, ON
10/10

Customer Care

First of all, it was a pleasure meeting Mr Reza Heydar. In all of my days and years, Mister Heydar is the only person that ever came into this house and take the time out to explain in details of what the products is to show and display to make sense to me. No one ever takes the time out to explain this works this way and this works that way. All they do is leave me in debt, but Reza helped me to save while increasing the comfort of my home.

Approximate cost of services:
$59.99
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Company Response

Hi Delroy,

Thank you so much for your feedback. We are so happy to hear that Reza was able to help you with your water softening needs and know that you will be very happy with your new Simply Soft system in the years to come!

If you ever have any questions or concerns, please do not hesitate to reach out to us directly.

Best Regards,
Allison
Senior Customer Relations Manager

Gail in Toronto
Gail in Toronto
1 review Mount Albert, ON
10/10

Furnace, Air Conditioner, Water Heater

I had a recommendation to replace my furnace so I contacted Michael Ross who came to my home to review the situation. Mike was very pleasant and knowledgeable so I decided to replace the furnace, air conditioner and water heater at the same time. The installation went well and the installers cleaned up after themselves. I am very satisfied with the service provided by Mike and Simply Comfort.

Approximate cost of services:
$7,000.00
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Company Response

Hello Gail,

Thank you for your kind words of encouragement. At Simply Comfort we know how important it is to provide comfort and reliability for our customers. We know that you and your family will love the new equipment in your home and will benefit from big savings before you know it.

Please do not hesitate to reach out to us should you have any further comments or concerns.

Best Regards,
Allison
Senior Customer Relations Manager

Vander in Mississauga
Vander in Mississauga
1 review Mississauga, ON
10/10

Customer Service

Had the pleasure of meeting Reza Heydar. Very knowledgeable a man of his word. He helped me clean my ducts, and purify my air and fixed the issue with my water tank. All while reducing costs on my bill. I thank him very much and recommend him to everyone I know.

Approximate cost of services:
$49.99
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Vander,

Thank you so much for your feedback! We know our Home Comfort Specialists are trained to the highest level and always work to go above and beyond for our customers but to hear your feedback, it really makes our day!

If you ever have any additional concerns or questions, please do not hesitate to reach out as we are only one call away.

Best Regards,
Allison
Senior Customer Relations Manager

Private User
Private User
Private User reviews Toronto, ON
0/10

Did not fix the issue!

I called to have a Tech come and install a C wire for my Nest 3 Thermostat. Tech came checked the wires did some swapping of the wires and left without installing the C wire as requested in the first place! Thermostat now does not work and my house is cold!

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Dear Homeowner,

I am so sorry to hear that the service call you had with our technician did not go as planned. Can you please send an email to info@simplycomfort.ca with the address where the service call took place as well as a contact number to reach you at and I will reach out to you today to follow up.

Best Regards,
Allison
Senior Customer Relations Manager

Virginia i.
Virginia i.
2 reviews Toronto, ON
10/10

Installation of Nest Thermostat and new humidifier

Reza and Sepi Heydar from Simply Comfort and the technicians who recommended and installed the humidifier were great. Install of both items was done well and quickly. Very pleased with the whole experience!

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Virginia,

Thank you so much for the kind words. We are delighted to hear that we were able to recommend a humidifier to keep you and your family comfortable in the upcoming winter months!

Please do not hesitate to reach out to us directly if you have any other questions or concerns as we are always happy to help!

Best Regards,
Allison
Senior Customer Relations Manager

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