Liberty Security

I have nothing but good things to say about Liberty! Everyone we have dealt with so far has been so great and helpful! Our friends referred us to Doug S who works in sales! He is so great to deal with, he came out to our house and my husband and I never once felt any pressure. We weren't pushed to get more then we needed. He was honest and helped us pick the best system for our house. We find the system affordable and
easy to use! We have also had no issues with the system so far! We recommend Liberty to any thinking about getting a alarm system, great
costumer service goes a long way!

We had a Liberty Security system installed 6 months ago and all we can say is we are very happy and satisfied. We were searching for local companies to support, and we were impressed by Liberty Security's strong customer reviews and package options! Khalid, our sales representative was amazing; he did his best to work with us to find a great deal that fits our budget and needs. He was very patient and walked us through the whole process. We've definitely tested our system! We set off the alarm a few times by accident and had one actual fire emergency. Each time, we were comforted by the instantaneous check-ins over the intercom and by phone, and surprised by the rapid response. Everyone has been reassuring and professional. We feel very safe and satisfied. We highly recommend this company.

Getting an alarm system with Liberty Security has been a good experience from the sales process, the installation, and the ongoing monitoring service. This is a very professional company with top notch employees. If you are considering getting an alarm system....GET it WITH LIBERTY!

Needed a security system for my home. Called Liberty because of their reputation and customer referral. Received very prompt and competitive pricing and professional sales person. Had a minor problem with a portion of the install that was fixed very quickly and efficiently. Monitoring has been excellent. No bugs to fix or false alarms. Highly recommend for service and competitive pricing.

I decided I wanted to upgrade my system. I received three detailed quotes and picked Liberty. All the quotes seemed pretty similar over the term of the contract with some having more upfront costs and some more monthly costs.

I was swayed to Liberty by the responsiveness and professionalism of Cole Heavenor. I was very pleased with the installation work done by Josh. The install wasn't totally without hiccups as they were utilizing as much as they could of my existing hard wired system which held surprises as they got into it. But Josh, Cole and I were able to quickly work through issues and make decisions without holding up the install. We had one faulty sensor but Josh came by the next day and replaced it. And all my dealings with head office in Edmonton were prompt and courteous. Seems like an organization with professional, quality staff at all levels!

I have nothing but great things to say about Liberty and especially Doug Stebner. He is a great rep that always answers my questions and responds VERY promptly. Paperwork was painless and I never felt pushed to have to upgrade to a bigger package or to add more sensors. (We had another company that wanted us to add over $1100 worth of extras). The installation was easy and quick. We did have an issue where the sensors were not communicating to the panel but that was quickly fixed within a couple of days or so. Have had no issues since. Overall great customer service and company.

Liberty has provide us with Professional, friendly and timely service. Everything went smoothly with Liberty. Timely response is always essential in the home security monitoring business, in which Liberty is next to none.

Highly recommended!

We were contacted by Liberty Security and were impressed with their suggestions and the fact that they did not try to sell us more than what was needed. It is the most dependable and easy to use security system we have ever had. There is also an app for our phone which works over the cell network to arm/disarm both or either system. Very happy with the whole experience.

Canadian company based in Edmonton; excellent service from Khaled Tallani, did not sell me I didn't need; came out to my home in the country twice; returned my calls and answered my emails promptly; even provided me with references I requested; everything works the first time; cost is competitive.