Installer did multiple unacceptable, unnecessary things either without asking or in spite of my direct communication. Absolutely zero consideration of the client, safety, aesthetics etc. Going to be a fairly major and unnecessary expense to put everything where it should have went. Nice enough guy too, so it hurts to have to call them out.

Buyer beware! Liberty Security will charge for services not rendered, techs will show up on the wrong scheduled date, holes were drilled in our wall one on the outside & inside when not required, when concerns are elevated to management the female "N" will promise and prevaricate even delete or deny conversations. She will tell you to send documents & provides the email - response received "we don't do that call us on the phone". Good luck trying to get the wrongful charges returned to your credit card, has now been over 3 weeks. If you get 4 different techs you will get 4 different answers. Techs have out of province licence plates, what's that about?

Not impressed with this company. So we pay approx $95 per month and are locked into a 5 year contract. Our alarm has gone off in the middle of the night and we received no phone call from the company and we are supposed to be direct linked to the police and we received no call from the police. Our second incident was a power outage and we were without power for over an hour and our system showed an ac power failure. Our system was down for over an hour and again no phone call to see if everything was ok. For $100 a month I expect better service not excuses. I've had to shut off all of our notifications on our cameras because I get notifications for every vehicle that drives down the street. Our rep was excellent but the company falls short

Having numerous false alarms, unable to contact anyone for help, cant even find a phone number to call. Ready to throw the whole thing in the garbage. Does anyone out there know the phone number for service.

Active alarm 6 minutes and no call from monitoring and no siren from the panel. Now management is blaming the Rogers outage. I suppose that is possible.

Horribly unreliable system. Camera's are down more often than they are up, and don't count on customer service for any help. Last time we called for assistance they told us our ethernet hard wired camera is down because of our WIFI. doesn't take an IT guru to figure out WIFI and ethernet are not related. They will tell you everything you want to hear but will not deliver. run if you still can before they trap you.

Great customer service. Assessment was customized to our needs. Pricing options were fair and transparent.

I sent an inquiry about service and Dennis called me the same day. He answered all my questions and went over all the pros and cons. Getting it installed was easy, Nick was on time and I didn't even need to book time off work. I am very pleased and feel much more secure already about my home. And it's very affordable.

Customer service was incredible! And the monthly price cannot be beat considering I got everything that I had hoped for in a security system!! Highly recommend Liberty Security Systems.

Thanks Adrian! Smooth install today.
“May the road rise up to meet you…” ;)

Ben and Ty were great too on the sales side.
Equipment seems easy to use and so far so good.
Happy to be using a Canadian company. Highly recommend Liberty!