Metalex Security Products

Windows & Doors Installation & Service
Toronto ON M1L 2P3
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Reviews for Metalex Security Products

Average customer rating:
9.7 10 (122 reviews)

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Grace - Toronto
Grace - Toronto
0 reviews Toronto, ON
10/10

Superb and first class products and service

Superb and first class products and excellent customer service! We love our window guards and our recent security doors from METALEX (our neighbors kept giving us compliments). The materials are all of high quality. I will highly recommend to family, friends, and neighbors.

Thank you very much Tom, Joe and Ross! Great job.

Grace
Toronto

Approximate cost of services:
$3,400.00
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Sing in Waterloo
Sing in Waterloo
0 reviews Whitchurch Stouffville, ON
10/10

Safe T-Screen Doors

Thank you for Tom and Frank to introduce this product to us. Thank you Joe's professional workmanship to install the product. Highly recommend Metalex to anyone who is seeking a secure door.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the kind words. We hope this will give you peace of mind knowing your house is safe and secure.

Private User
Private User
Private User reviews Toronto, ON
10/10

Metalex secury doors

Recently had an attempted break-in however they could not get through the doors. Had it not been for these doors who knows what the outcome would have been before the police arrived. Very thankful for the doors

Approximate cost of services:
$2,000.00
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Company Response

Thank you for letting us know. These doors have been tested for break ins from professionals at the factory and by us here at Metalex. A real life situation just proves how sturdy this product is. We hope now you will have peace of mind knowing your house will be safe and secure in the future.

SusanD
SusanD
1 review Thorold, ON
0/10

Metalex Security Products - zero customer service

Placed an order for safe-t screen door on May 12. Can't seem to get the truth about when to expect my door. Salesman doesn't respond to inquiries. Comment from "Harold" August 11 door was ready to be shipped. Haven't heard from them since. No attempt by Metalex to reach out to us with honest answers. We've messaged them a couple of times to say give us our money back. They were quick to take the deposit ... not so quick on customer service.

Approximate cost of services:
$3,000.00
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Company Response

We are sorry for this inconvenience, the factory are a bit behind on the orders, and shipping takes longer than usual. We are doing all we can to get the product to our warehouse and schedule installation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Glass replacement

The complete project from the initial call, to the visit for sizing and eventually the replacement was faster than I have previously experienced. The quality of work was excellent and the team didn’t interfere with normal flow of guests

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your kind words.

Private User
Private User
Private User reviews Toronto, ON
6/10

Installation is excellent

Installation service by Joe was professionally done but unfortunately in 2 separate visits instead of one visit.

Approximate cost of services:
$2,000.00
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Company Response

We are sorry this caused some inconvenience, but we know you will like our product especially during the spring and summer allowing fresh ventilation in your home.

Private User
Private User
0 reviews Burlington, ON
10/10

Great product

We had a similar product in our previous home and were delighted to find Metalex carried something very similar. Love the front screen/security door as well as 2 patio sliding doors. Will be great in warmer weather to get a cross breeze of fresh air without worrying about security issues esp at night.

Install was quick and professional. Not cheap but well worth the expense

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your comments, we know you will enjoy the ventilation in the coming months and peace of mind knowing your home is secure.

Private User
Private User
Private User reviews Toronto, ON
10/10

Screen install

Love the sliding screen option no view obstruction now by screen !
Jason the install fella was a lovely young man from the moment he contacted me to his detail to ensure everything went smoothly

Dar

Approximate cost of services:
$791.00
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Company Response

Thank you for your comments. We know you will enjoy our product for years to come.

sprye
sprye
0 reviews Toronto, ON
10/10

Storm doors x 2

From beginning to end product and service exceeded my expectations. All staff were friendly, helpful and accommodating. Installation was perfect and I love the product.
Really great experience.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the kind words. We know you will enjoy our product for many years to come.

EUGENE in Toronto
EUGENE in Toronto
2 reviews Mississauga, ON
10/10

Window guards

Joe of Metalex did the installation. He is highly skilled and took care to ensure that the job done is free of any defects and will be trouble free for good. Thanks to Tom of Metalex who took the order and performed to my entire satisfaction.
My earlier order was much larger and I was happy to go with Metalex for my repeat order.
I strongly recommend them to all
Regards,
Eugene

Approximate cost of services:
$1,800.00
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Company Response

Thanks Eugene for the kind words. It was our pleasure in servicing you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metalex Security Products

Metalex Security Products has much more to offer than just its many years in operation. The President and founder, Tom Reimer established the business in 1986 after a personal experience of having to break into his own home after losing his keys. The point of entry was through the basement window which provided easy access. It became immediately obvious that the basement windows were very vulnerable to break and enter. Tom devised a metal window guard for his windows and, subsequently, half the neighbourhood! Hence, Metalex Security Products was born.

We offer a multitude of services including retractable screens! Feel free to inquire more for details!

Our top of the line products include:
*Security Screen Doors: Main door frame, Infill pickets, Decorative Castings, Outer door frame, Door hinge, Glass inserts, Screen, Door closure, Adjustable Sweep, Locks, Powder coat finish
*Security Enclosures
*Security Gates
*Safe-T-Screen Doors
*Window Guards
*Juliette Balcony Railings
*Better Safe: Laser cut, anti pry door, Electronic key pad with programmable 4 button code, Emergency key override, Two removable shelves, Colour: Recreation white
*In Wall Security Steel Safe
*Various Door Styles and Colours
*Lock Options
*Grilles
*Decorative Ornamental Security Storm/ Screen Doors

Commercial Security Products:
*Folding Security Gates
*Window & Door Bars / Grilles
*Barrier Gates
*Retractable Gates
*Security Curtains
*Fixed Gates (Man Door Gates)

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