When we had a bad wind storm back in 2012, some of my shingles blew off of my roof. I called Custom Roofing to have them come and assess the damage. They arrived within an hour and fixed the shingles right away. Phil, the owner, explained how he fixed it by adding high quality chalking around the nails so there would be no leaks. This is something that not all roofing companies would take the time to do or explain. While he was there, there were many of my neighbours with the same problem and he was willing to help them without having them call to make an appointment.
He understood that people were upset and concerned about their roofs and he was willing to help and take care of their concerns quickly. I would not hesitate in recommending Custom Roofing to anyone. They have a family-oriented business, genuinely care about people and their customer service makes you feel like you are their only customer.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for your positive comments Margaret. We are thrilled that your experience with Custom Roofing Ltd. was a positive one and we look forward to seeing/hearing from you when you require our services for snow removal or any other concern that you may have with your roof. Thanks again, for your patronage and positive feedback. Custom Roofing Ltd.