Steam Dry Canada

Duct Cleaning
Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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89%

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Reviews for Steam Dry Canada

Average customer rating:
9 10 (613 reviews)

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Private User
Private User
Private User reviews New Westminster, BC
10/10

via Home Depot: reviewing Levon

Levon was excellent: knowledgeable, professional, friendly, and efficient. The company was very clear on how the process worked, showed up on time, and did the job exactly as we hoped.

Approximate cost of services:
$230.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Darlene in Calgary
Darlene in Calgary
1 review Calgary, AB
8/10

Carpet Cleaning

This is my first time to hire a carpet cleaning company and things didn't work out the way I expected them to. But their manager Graham is quick in responding and rectifying the issues. I thanked him for his understanding and patience.

Review has 1 previous version
Approximate cost of services:
$135.45
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Company Response

Thanks Darlene
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Langley, BC
8/10

Air Duct Cleaning

Our technician, Brad, was pleasant and efficient. He answered all our questions and seemed very knowledgeable. He explained to us the benefit to have the sanitizer treatment done especially in an older home like ours. We were very satisfied with the service.

Approximate cost of services:
$282.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Tom in Toronto
Tom in Toronto
1 review Edmonton, AB
10/10

Furnace and Duct Cleaning

Excellent Service, Had 2 Technicians stop by and clean my furnace and ducts, they were very efficient and knowledgeable. I was a bit busy handling 3 kids but they were great getting started and doing a great job with the cleaning. Even gave some great recommendations which I was not aware of.

In the end I ended up getting my furnace checked/cleaned and ducts cleaned, but also had my chimney cleaned and some disinfection fogging completed in the ducts (which is great for a busy household with pets).

Thank you.

Approximate cost of services:
$320.00
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Company Response

Thanks Tom
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Calgary, AB
8/10

Duct cleaning

Had a good experience with Steam Dry. Very pleasant and hardworking service tech. If I had any criticism it would be that the office staff need to find a way to dispatch work more effectively. The service tech said he was dispatched to near Red Deer, then to me in the core of the City then to Bridlewood. As a result he was 15 over our scheduled time, and an hour behind for Bridlewood. Poor guy was stressed.

Approximate cost of services:
$250.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Duct Cleaning Steam Dry Canada GTA (Toronto)

Terrible Customer Service! Call Centre Staff treat you with total Disrespect!
This company was subcontracted by Home Depo in Toronto, They were hired to conduct an Duct Cleaning Service at my residence.
The duct cleaning person was actually great and professional , However his machine broke during the time for payment and we had to process the transaction twice! Well i got Charged twice and its now Sep 12 2016 and i still have not got my money refunded. We contacted the company wth their own employee when the issue occurred and the lady yelled at the person over the phone and said there is nothing i can do!,the same person whom i spoke to over the phone refused to identify herself and she was hostile and very rude over the phone. I am in the process of calling my credit card company to file a dispute charge against this company. I have also called home depot and filled a complaint as well
Stay away from this company!

Approximate cost of services:
$213.00
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Company Response

Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experience

Sincerely,
Steam Dry Canada Customer Care

josulli77 in Calgary
josulli77 in Calgary
2 reviews Calgary, AB
10/10

Great effort and great service

Request Shawn Garland when you use Steam Dry Canada, he is fabulous; one of the hardest working technicians I have ever dealt with. He went above and beyond, and provided everything we were looking for. Steam Dry Canada and Shawn are great at what they do: fast, efficient, knowledgeable and affordable.

Approximate cost of services:
$300.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Rodriguez in Ottawa
Rodriguez in Ottawa
1 review Ottawa, ON
10/10

Carpet Cleaning

I have nothing to say other than they did a fabulous job. I don't write reviews. Rock and J-P was super nice and professional.
I can't believe I waited so long to do it. The entire apartment looks so much cleaner, brighter. They got each and every stain out. Everything looks brand new. They are magicians.

Approximate cost of services:
$250.00
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Company Response

Thanks Rodriguez,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Lisa from Calgary
Lisa from Calgary
3 reviews Calgary, AB
10/10

Shawn at Steam Dry is the guy to call

I have been using Steam Dry for many years -- back when Phil the owner was doing carpets. He was so good that I called them again. It wasn't Phil this time but I was hoping he'd be good. His name was Shawn -- and he's been my go-to guy ever since. If you are calling them to clean your carpets -- ask for SHAWN! You won't be disappointed. (but make sure it's him - I'm sure they'd like to clone him....)

Approximate cost of services:
$300.00
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Company Response

Thanks Lisa,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Mission, BC
10/10

Carpet cleaning

Very happy with how well our carpets were cleaned and the tech Mathew was extremely kind and professional, even went above and beyond and cleaned an extra area for us!!!

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.