Steam Dry Canada

Duct Cleaning
Calgary AB T2C 2H1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Steam Dry Canada

Average customer rating:
9.1 10 (468 reviews)

Sort by

Steve in Calgary
Steve in Calgary
1 review Calgary, AB
10/10

Carpet cleaning

Tenants pulled a midnight move Dec 3(Merry Christmas!) and left the rental in horrific condition. The carpets were brand new when the tenants moved in but now they are burned from cigarettes in many places, there are biological stains throughout & the carpet is extremely worn. It looks 25 years old! Shawn arrived today to clean what carpet could be cleaned but I wasn’t hopeful. He started in a spare bedroom and it came up very well. Next he moved to the living room which was heavily soiled. Shawn suggested it all be sanitized due to the biological staining and I agreed. To my surprize he was able to bring the living room back to life! Upon inspection of the rest of the home he advised I would be wasting my money to attempt to clean it as it is so badly stained and burned. I appreciated his honesty. Shawn was polite, explained his process in detail and was very professional. I will be requesting him personally when I have further carpet cleaning needs. Thanks for your help Shawn Garland!!
Steve Leason

Was this review helpful? Yes No
Company Response

Thanks Steve,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Ronda in Winnipeg
Ronda in Winnipeg
1 review Winnipeg, MB
10/10

Carpet Cleaning

I am extremely impressed with the carpet cleaning services done by Andre Lamoureax. Andrea gave me a courtesy call to let me know he was on his way. He listened to my concerns and addressed them! Andrea is knowledgeable and knows how to get the job done. He was friendy and hardworking. I would definitely recommend him to all my friends, family or anyone who needs carpet cleaning! Great Work!

Was this review helpful? Yes No
Company Response

Thanks Ronda,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

cleopatra in Victoria
cleopatra in Victoria
1 review Victoria, BC
10/10

carpet cleaning

I had Doug Navis clean my carpet , he did a great job, was on time , could not have a better person for the job. will have him back for next time. best regards . Linda in oak bay

Was this review helpful? Yes No
Company Response

Thanks Cleopatra,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Residential carpet clean

Chris was great! Very personable and friendly. I think 30 words is a bit extreme. I would recommend this company to friends and family. Chris should get a nice bonus over the holidays.

Was this review helpful? Yes No
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

So Happy in Edmonton
So Happy in Edmonton
1 review Edmonton, AB
10/10

Furnace and Duct Cleaning/ Air cond

Jimmy was amazing. I shopped around for price, and am super pleased. Jimmy is super efficient. With 27 ducts and volume of dirt/dust removed I know I'm breathing cleaner air. He took his time with each vent, and even recommend a few options. Thanks for putting that small screw missing from a previous job! The small stuff counts!

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

jp in Calgary
jp in Calgary
1 review Calgary, AB
10/10

furnance and vent cleaning

Grady, was our service man . he was very professional and knowledgeable about what his service was about. He was careful not
to damage any furniture or floors. I would hihgly recomment any one to Grady and steam Dry Canada

Was this review helpful?
Company Response

Thanks JP,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Min in Edmonton
Min in Edmonton
1 review Edmonton, AB
0/10

Duct Cleaning

I requested the service in a home depot custom service (Warden Store in Scarborough) on Dec 2, 2018, and I was told I would get a call back within 48 hours and i would be able to get some free vents cleaned for beyond 10 basic vents, and discuss about the service time. I rates this service low for the following reasons:
1. When I got the call back the same day, there was absolutely no negotiation about the price and the service time. They booked the time on Tuesday (Dec. 4) for me, but the exact service time can only be provided the day before the service (Monday). I received the call on Monday and the time was scheduled at 7:30-9:00AM on Tuesday. I had to request the reschedule to Wednesday, but I was told the exact time could not be decided until Tuesday. Eventually, I have take a day off for the service between 12:00-2:00PM on Wednesday.
2. The advertisement I got from the Home Depot says "Free Camera Inspection of Main Duct Lines". However this is not true. From the talk with the service staff, they did not have the right tool for it (Home Depot does not provide the tool for them). and they said the their best tool was phone. They could not use the phone to take picture for my house for whatever reasons. In my opinion, the Home Depot should provide inspection tool for them instead of using personal phones.
3. I did not see they cleaned the three vents in my basement at all.
4. I have done duct cleaning by other companies before. The price of those companies is almost a half of the Home Depot, but they provided the same service because I paid close observations to the work the Home Depot did. I was willing to pay higher price for a higher quality service but this did not happen.

Was this review helpful? Yes No
cleaning in Winnipeg
cleaning in Winnipeg
1 review Winnipeg, MB
10/10

Carpet Cleaning

Andre Lamoureux did an excellent job of cleaning my carpets and I am very satisfied. Andre answered any questions I had which I appreciated. He was also polite and professional. I have tried other carpet cleaning companies in the past and this time was the best results I have seen.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Shelly in Victoria
Shelly in Victoria
1 review Victoria, BC
10/10

Carpet Cleaning, Victoria, BC

The experience was terrific from start to finish.
Douglas did an amazing job on my carpets; he was professional and courteous. Absolutely wonderful experience and I would highly recommend Douglas and Steam Dry to anyone. Have already told my friends about it and will continue to do so.

Douglas went above and beyond. Carpets look and smell wonderful.

Thank you so much!!

Was this review helpful?
Company Response

Thanks Shelly,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Private User
Private User
Private User reviews Edmonton, AB
9/10

Furnace duct cleaning

Had furnace ducts cleaned by this contractor. I believe the contract persons name was James. Contract # was21636.

This person was proffesional, courteous and proffesional, removeing his footwear upon entry to our home. After several trips in and out my wife advised him to leave his footwear on to continue the cleaning.

Our ducts were cleaned and James removed his equipment. Our home has almost 30 ducts so this was a little more time consuming than others.

This employee is a definite assett to your company.

Was this review helpful?
Company Response

Thanks,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.