Rush Contracting And Design

General Contractors
Toronto ON M5R 2E2
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73%

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Reviews for Rush Contracting And Design

Average customer rating:
8.5 10 (11 reviews)

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Jordan from Toronto
Jordan from Toronto
1 review Toronto, ON
10/10

Kitchen renovation and hardwood flooring install

We hired Eoin to complete a full kitchen Reno and couldn't be happier. Our dream kitchen has come to life and it's all thanks to Eoin and his team.
The project involved tearing out the old cabinets, and removing a wall to open everything up, and then the full install including plumbing, electrical, cabinet install, and new flooring.
Eoin has so much knowledge of all aspects of construction and design - he was able to assist us in the planning stages in terms of the layout and plan of the kitchen which was so helpful.
Eoin also provides a personal touch and is very thoughtful to his clients. He accompanied me twice to meet with the marble contact at the yard and helped me pick out the most beautiful slab of marble. He also managed this relationship during the job when they came back to us with issues (the marble templater measured incorrectly causing us to have to invest in a new cooktop and hood fan), so I am so thankful to Eoin Especially for support on issues like this.
The timeliness of this job I felt was excellent and was completed on time as promised.
Each individual that Eoin works with did an outstanding job.
Our IKEA cabinets were installed by individuals who work so often with the product that not only were they up so quickly but they could provide design recommendations for the install and made it look absolutely flawless.
All of Eoins tradesmen are kind, professional, personable and clean. We love our kitchen and are so thankful to Eoin and his team for their work. We will definitely be calling Rush for any future renos/work!

0 of 1 people found this review helpful.
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Jessica  from Toronto
Jessica from Toronto
3 reviews Toronto, ON
10/10

Bathroom renovation

Rush Contracting And Design
4168547965
Toronto
ON
M5R 2E2
CANADA

We were going to be selling our loft later in the year and wanted to upgrade the bathroom from the original basic bathroom that existed. Eoin was so helpful in all areas of planning, really easy to work with and responsive to questions. He was also very accommodating if I changed my mind on something during the job.
The end result was outstanding - new vanity, new toilet, spa shower and tiling with custom glass, mirrored cabinets and new light fixture and pot lights.
Wish we could have enjoyed our bathroom longer before moving. We are confident that Eoin's work on the bathroom added value to our home when selling. Would definitely recommend!

1 of 2 people found this review helpful.
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mike from Toronto
mike from Toronto
3 reviews Toronto, ON
2/10

Bathroom Renovation

I hired Eoin to renovate my bathroom and install a wall and sliding door. In summary the work was average, at best. In the end, the biggest issue was the unwillingness Eoin displayed in fixing issues/deficiencies. He has made numerous promises to come and fix the issues but has cancelled every time. After spending thousands, I'm left with having to fix them myself.

Things started off ok - Eoin seemed to be genuinely interested in the project, offered good suggestions and took the time to review things with me. He was upfront and honest regarding cost and was able to start almost immediately. During the project, Eoin was responsive - though there were some delays, he did a good job of keeping me informed. The positive experience took a turn towards the final stages of the project, hence the low rating.

The overall quality of the work was not great. There were a number of minor touch ups, which are fine and to be expected. The below list are things that Eoin DID NOT fix. After numerous attempts to get in touch with him, he became unresponsive.

Issues that Eoin did not fix (these are over and above other issues he did fix):
- cracked drywall (same issue with two of the walls he built)
- incorrect paint colour (requiring multiple re-dos)
- towel bar was installed crooked - very sloppy
- light installed in the shower keeps on shorting
- did not re-paint following a previous fix (the wall was uneven and needed to be leveled)
- he lost the key to my home that i provided him

As much as I hate to have to write a negative review, I'm left with little choice given the way the project ended. I would NOT recommend Rush Contracting and Design.

2 of 2 people found this review helpful.
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Company Response

It’s unfortunate that the customer felt it was necessary to post such a negative review of this project and our services. At no time during the job was the quality of work questioned, which is why it was so surprising to suddenly learn that he found it ‘average at best’. We provided a great deal of advice on many issues during the project, some of which, unfortunately, were not accepted due to his concerns with cost, although we went out of our way to give him the fairest rate possible at every turn. When the customer purchased material that was incorrect and delayed the timing of the project, we were more than understanding and accommodating, and picked up his replacement materials for free.
We were not informed about the light shorting previously, and had in fact advised the homeowner that the existing wiring should be fixed in a separate part of the apartment. The location of the towel rack took the homeowner a number of weeks to decide on, and when it was installed it was done so using a level.
The small crack in the wall was unfortunately caused by the barn door and type of sliding track that the owner chose and purchased. We did return to fix the wall on two occasions, including bringing in a skilled plasterer to raise the corner of the wall 2mm, as was requested. The wall was subsequently painted twice following those repairs.
What wasn’t mentioned in the review is the quality work that was completed and way that we accommodated the homeowner throughout the lifecycle of the project. The end result was a modern new bathroom – vanity, shower, tile, custom glass. When the homeowner changed his mind on items throughout the project (which is natural in any project), we obliged and made those changes.
The homeowner was told that we would come to resolve what he saw as the final issues with the project, although scheduling was difficult. We acknowledge there was a delay and do apologize for this. New projects had started and we were also out of the country for a short time. We also reached out after this review was originally posted to express that we were disappointed and offered again to resolve the issues, but were told he had fixed them himself. We are sorry for the way this project ended, as it overshadowed the extent of the work that was put in.
We take great pride in our work and want to work with our customers to build a positive working relationship, which we believe we had achieved with Mike. It must also be said that some customers will never be satisfied.
Regarding the keys, we are very sorry to have misplaced them and offered to pay for a replacement set.

K&P Pekalski from Toronto
K&P Pekalski from Toronto
1 review Toronto, ON
10/10

Home Renovation

Eoin is fantastic we needed to do a full kitchen gut he helped us design our new kitchen, product and installed it perfectly. He was so key in the design help as well which gave us so much comfort. He also helped with so many other related things with our home renovation including building a custom built-in china cabinet complete with wine rack, to plumbing and electrical help... He is so helpful in all areas of the home!

1 of 1 people found this review helpful.
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Tom
Tom
3 reviews Etobicoke, ON
2/10

Home Reno

UPDATE: The quality of craftsmanship is very poor. They took on work that they were not qualified to perform including HVAC, painting, and the installation of an ikea kitchen. I tried working with the owner but he was not interested ins customer satisfaction.

I spent a lot of money with Rush. The company is skilled with rough carpentry and structural work however the finish leaves a lot to be desired. Rush took on work that they were not qualified to handle including painting, ikea kitchen install and and HVAC work. When it it was all said and done I was left holding the bag trying to complete permit inspections and an air conditioner installation.

1 of 1 people found this review helpful.
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Mike from Toronto
Mike from Toronto
1 review Toronto, ON
10/10

Wooden ceiling installation

Rush Contracting was recommended to me by my neighbour and I couldn't be happier with the experience and finished product. Eion and his team were a pleasure to work with. They were kind, respectful of my house and my time, and were great at what they did. Eion was always willing to give advice on the project or anything else in my house, and even after a month of the project being completed, I still ask for his advice on unrelated projects and he is always getting back to me.

Cost was very fair (materials are included in my quoted approx. cost) and to top it off, they finished 5 days early.

Can't recommend them enough.

0 of 1 people found this review helpful.
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Julia from Old Toronto
Julia from Old Toronto
4 reviews Toronto, ON
10/10

New Porch Build

Finding Eoin is like winning the general contractor lottery. After having experienced our fair share of contractors over the years, I can safely say that Eoin is by far the best. We were in the midst of building our cold cellar and needed to find someone to complete our new porch as well as complete some projects related to the cold cellar: install new door, window, etc. His estimate was incredibly thorough and his honest nature is what made us decide to hire him. His attention to detail, design savvy and work ethic are equally impressive. We are thrilled with the results, and our neighbours keep commenting on how great the porch looks - we finally have some curb appeal. Our sincere thanks to Eoin and his team for the their great work. Looking forward to our next project later this summer!

0 of 1 people found this review helpful.
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