Royal Work Corp. Waterproofing

I hesitated when I saw royal Work had a 10/10 overall rating. Surely no one can be perfect. Some of the reviews, admittedly, seemed like they were scripted. Mine won't be one of those reviews.

My wife and I gave Anatoliy at Royal Work a call, along with 3 additional companies for a quote on an exterior waterproofing job. (We found mould and had to gut our basement in January.) Anatoliy was at our house the same day to inspect and give us a quote. He brought an extensive portfolio showing each step of the process.

Immediately, we felt comfortable with Anatoliy, but wanted to hear what the competition had to say. Royal Work's quote came in tied for the cheapest, which is never really a good thing in my perspective. But between the documentation, the nice van, the professional attire, and Anatoliy's apparent honesty, we both felt like he should get the job.

Fast forward 2 weeks. and we are 1 week shy of the due date for our first kid. Wondering if going ahead with a job this big makes sense financially, with so many variables, and reduced income. We decided to back out. Anatoliy, never showed us any signs of negativity, and was completely understanding.

About a week after the kid was born, protective mode kicks in, and we decide to get the job done as soon as possible. Anatoliy came back to review the original quote and had a crew show up the next day.

These guys were seriously impressive. they had 40+ feet of the back and side of the house dug up, parged, sealed and backfilled by 5pm. It was incredible. The entire job took 7 days. 6 as quoted plus 1 to resolve an issue with roots interfering with a drain pipe in the front yard.

These dudes are fast, clean and quite. (manual dig) Anatoliy handled the installation of a sump pump and a back water valve in the basement himself, and made sure to arrange for city inspectors before pouring concrete to finish the job.

After the job was done, we felt great. It's such a huge piece of mind.
I noticed I was missing a shovel. Texted to ask about it, asking if he could check. It had found its way into the truck, and had been broken by the time I realized it was missing. Anatoliy showed up with a brand new shovel to replace it. That's killer.

He also checked some dampness on the floor in our cold cellar. (long concrete cure times, i'm paranoid).

He was very straight forward and went above an beyond even after the job was done.

Could not recommend these guys enough.