I booked an appointment for a repair 10 days in advanced and I have been given a 4 hours time frame. Unfortunately when I called to find out how come no one came, the guy on the phone said I am not coming and I have other customers and he hung up on me.
This is not acceptable. We all value our time and I took half a day off waiting for him. Although he confirmed my appointment, he did not show up without any notice. How can this service can be reliable?