I found Best Way Heating through Homestars and they truly live up to the 10 out of 10 rating. I was having trouble with a poorly installed furnace that started to leak after a year. I called Best Way Heating on a Saturday and talked to Jafar. I asked if he could come the following week and give an opinion on what to do, but instead of waiting a few days, he came that afternoon. He didn't try to up-sell me, but instead gave me a range of options and the one he thought was best. I decided to have him repair the furnace the following Friday. While I waited for our appointment, Jafar took it upon himself to contact the furnace company, and negotiated with them to give us a brand new furnace! As such, we got a new furnace, and he installed it correctly and professionally, and didn't charge anymore than what we had discussed previously. He worked by the hour, didn't waste time, and took the time to do a quality job. Hiring Jafar is a no brainer, he's awesome! You won't be disappointed with Best Way Heating!
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response