My old mattress was beginning to get a bit worn down. I was starting to feel some of the springs at night. We had our mattress for at least 10 years. We decided to look for a new mattress. John was very helpful. He explained the different features of all the mattresses they carried at the store. He helped me pick one that had pocket coil springs and a pillow top. The mattress I ended up picking was $150 off so I got a great deal.