When I called for an estimate Jimmy answered the phone right away and arranged to be at our house the next morning to discuss what needed to be done. He arrived on time and provided a written estimate and showed us his accreditation as an arborist as well as proof of insurance. His estimate was reasonable and he said he could come back in a few weeks to do the work. In fact, he and his two brothers were able to come by about 10 days later. They did an excellent job of pruning two large trees, chipping all the branches and cleaning up thoroughly. The whole job was done in under three hours. Jimmy has a good strong handshake and used our names. We were very impressed with his work ethic and would definitely recommend him to friends and neighbors.