Hi, my TV had about 9 lights dot .It started with 1 and quickly became 9. I started to read on goggle what could it be.I got in touch with Terry with the TV insurance, he really reassured me that the TV could be fix, and I decide to trust him.As it turn out he was right!!My TV is beautiful now and no more dots.Terry is very professional and very caring, when he place the huge tv in his car, he treated like a baby, very carefully.I recommend 100% Terry for his work.Wile I waited for my tv to be fixed Terry call me to let me know how everything was going, and I really appreciate that. I place his card right behind my tv so I would not loose it.I met his wife Seeta,she is so nice and sweet.thank you so much Terry for your service and I will recommend you 100%. Thank you again ..Irene .