After a bad windstorm my mother was desperate to find a roofer to come out and help with the damaged shingles. Although all roofers were backed up with calls, Tetyana at Quality First Roofing answered our plea. She sent Matt out after hours to apply a tarp which would keep the house safe and dry until permanent repairs could be arranged. Several weeks later Michael was able to squeeze us into their busy schedule. He did an outstanding job. He stripped the roof of the old shingles and applied new roofing to secure the house permanently against the weather. Later windstorms in Toronto this year proved that the job was perfectly done. Both Matt and Michael provided before and after pictures so that we could see the roof close up but from the safety of the ground. I can't express enough not only our satisfaction with the response to our needs, but also to the quality of work done on both occasions. Michael even came out weeks later to check the roof and reassure my mother that a piece of shingle that she had found on the street was indeed not from her roof. Now that's going the extra mile for a customer. My mother needed peace of mind that a first quality roofing job would be done from the get go. She got that and more with the work done by Quality First Roofing. Everyone we dealt with was pleasant, efficient, and professional. We cannot recommend them highly enough. Great job, even better people.
- Company Response
Thank you so much for your kind words. We truly enjoyed working for you and we feel honored to have been the company of your choice. It's very rewarding when our customers are satisfied with our service. Your business is much appreciated, and we will do our very best to continue to meet your roofing needs in the future. We wish you and your family Happy Holidays and a Happy New Year, all the best!