We have contracted Roy Inch and Sons on 3 different jobs throughout the month of February. All 3 jobs were booked with Nathan, very knowledgeable and ready to answer all concerns. Quickly followed up after with a visit to inspect and address any issues(none). First was a new install done by Luke and Matt, second was a maintenance done by Marcus of older equipment previous installed by a company that uses sub-par-contractors. Some issues were noted due to a poor installation, after a second opinion we decided to replace everything at fair cost compared to repair. This time Roy Inch and Sons to install. So Luke and Matt returned for a full day of work.
One of the factors we consider on contractor efficiency is disturbance to household pets. All visits were preceded by a phonecall in the appointed window time giving ample time to secure pets. During the full day job doors were always double checked by the workers in and out, even gave us a window of quiet to feed very picky dogs at their usual time.
All work done with a sense of pride and photo worthy, zero signs of any work mess after.
Highly recommend. Support the local company, the provincial/national company can't match the quality/reliability/professionalism.