First Class Windows, Doors & Siding

Windows & Doors Installation & Service
Komoka ON N0L 1R0
Write a Review
Write a Review
Website
HomeStars
Windows & Doors Installation & Service
First Class Windows, Doors & Siding
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for First Class Windows, Doors & Siding

Average customer rating:
8.3 10 (11 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows

A friend saw the company's ad on kijiji. Looked like a great deal so I texted for a quote. The owner, Victor, responded to me within the hour. The in home quote was absolutely free with no strings attached. He was clear and concise on pricing, window options, warranties and installation projections. The sub contractors, Mike & Tyler, were pleasant, polite and very professional. Although it was a small job, they still treated it with the utmost care and respect. They were done in 5 hours and I couldn't be happier!! I highly reccomend this company and sincerely thank them for a job very well done.

Was this review helpful?
Company Response

Thank you for your positive review.

Private User
Private User
Private User reviews Saint Thomas, ON
2/10

Long time for a short time

Was referred by a coworker to this company after he raved about how great of service he had after being quoted we shopped around and signed contract with them August 25th 2018 because they had the best price. Contract said my 5 windows would be ready in 10-12 weeks. Contacted them once in oct and they said we still had 6 weeks. Contacted them after those 6 weeks and they said they were still waiting for them and they would keep me posted. Did not hear from them from the beginning of december 2018 until I contacted again December 27th just incase they had holiday shut down which You would think they would inform us about. Finally they contacted me saying the windows were in january 8 2019 .. 10 weeks late from my estimate. When I asked about compensation while discussing a install date they ignored the request. The actual installers were great and speedy only took 4 hours to do all 5 windows and made sure to clean up after themselves. Was not impressed with having to pay in full after them being 10 weeks late and lack of customer service as I wouldve liked to be contacted when they knew it would be delayed not have to chase for answers. Again great job with the installers.

Was this review helpful?
Company Response

Thank you for the review. Unfortunately last year the Green ON window program caused major delays in the delivery of windows form the window manufacture. Although this customer was not part of the Green ON program, the window factory made Green ON windows the priority thereby pushing back delivery of regular windows. Under normal circumstances I would expect windows to be delivered within a 4 to 6 week period, however the Green ON program caused windows to be delivered on average about 12 - 16 weeks and nobody in the industry was expecting this to occur last year.

Walter in London
Walter in London
1 review London, ON
10/10

Student rental widows replacement

My old rental and my house needed some new windows . I got four quotes and found that First Class Windows, Doors & Siding provided the best and most economical solution. I needed a combination of double-glazed and triple-glazed windows and this non standard setup was not a problem for Victor . From the very beginning he was very professional and helpful. Quality of windows/installation and price combination was very good. I could not be happier. Thank you!

Was this review helpful?
Company Response

Thank you Walter for your positive review!

D'vorah Elias in London
D'vorah Elias in London
1 review London, ON
10/10

Very happy with my service and my new windows!

Most of my windows were very old but a few were only about 10 years old. I purchased windows from First Class Windows and Doors because I wanted to take advantage of the Green ON rebate program. The windows were installed just under the deadline so I am still waiting to receive my rebate cheque but I have confidence that it will arrive in a few weeks. There were a few glitches with the installation but Victor was very responsive and things have been taken care of. I'm happy with my purchase. Mike, the window installer was great! Thank you, Victor and Mike for a great experience.

Was this review helpful?
Company Response

Thank you D'Vorah for your review.

Nick Gurr, London in London
Nick Gurr, London in London
1 review London, ON
10/10

First class is the " Genuine Real Deal " contractor without doubt

In the spring of this year I decided to completely renovate our home. Both the exterior upgrades and interior make over was planned. When I needed to shop for a window company I asked my neighbour a professional digital field installer with the big phone outfit. He had heard many good things about " First class windows, Doors and siding ". Knowing full well in advance so many large firms use high pressure sales tactics and then sub contract the jobs out to the lowest bidder I was very careful. Most of them in the market place are not even located anywhere in my region. Good luck getting service from them. I met with Victor the owner of First Class and liked him right away. He is very amiable and honest. He keeps his business small deliberately to provide the best customer service possible. I was impressed, but never the less I still contacted his suppliers, the product manufacturers, and then some others to investigate his business practises and him out . Everyone of them gave Victor an excellent rating. That is almost unheard of these days in my experience. Especially in any facet of the home reno business with reasonable very competitive pricing as an added benefit. Yes, Victor does answer his phone and always returns calls. His installer is very professional and has years of experience and expertise in his trade. Most of it at First class. When an employee in that occupation stays years with one boss I am impressed. Immediately after my whole home window contract was completed I decided to use First Class as my agent for a new electric garage door, window shutters, storm doors and a very nice new porch railing. He only uses very good quality product, and at a price that is very fair. I am old enough to remember the old days when others were just like him. Those days are mostly long gone, but First Class Windows and Doors are well worth a call. They have my 5 star rating and respect that was earned. True gentlemen with a top notch service we would call again without hesitation. If you prefer to use those other gimmicky Schlock outfits be my guest. Just don't complain later on here because you made a poor choice in judgement. First Class really do live up to their name. Good people that care.

Was this review helpful?
Company Response

Thank you Nick for a great review!

Susan in London
Susan in London
1 review London, ON
10/10

Window and Door Replacement

19 windows were replaced and front door, repairs to an existing door. Excellent service from start to finish by Victor and his installer Mike. I would definitely recommend this company. Also great prices and amazing products.

Was this review helpful?
Company Response

Thanks for the great review!

Beckie and Rick Pruder  in Komoka
Beckie and Rick Pruder in Komoka
1 review Komoka, ON
10/10

Replacement of 7 windows

We are very pleased with our new windows (7) ....Victor from First Class Windows, Doors and Siding provided awesome service. The windows were installed on time, professionally and the crew did a lovely job with clean up after . we will enjoy the windows for years to come with energy savings . Thanks so much!

Was this review helpful?
Company Response

Thank you for the great review and enjoy your new windows!

Laurel and Mike  in
Laurel and Mike in
1 review Komoka, ON
10/10

Doors and windows

This is our second time using First Class Windows and Doors. We had our front and back doors changed and three windows. As we were very pleased with their work and products the first time, we contacted them again and are so very pleased with the final product. We highly recommend First Class Windows and Doors to anyone who is looking to have this work done on their home. Continue the good work!!!
Laurel and Mike

Was this review helpful?
William in
William in
1 review Mount Brydges, ON
10/10

First Class Windows is First Class all the way!

Our old house needed new windows badly. We got six quotes and found that First Class Windows, Doors & Siding was the most professional and non-pressure sales company we dealt with during our selection process. Quality of windows/installation and price combination could not be beat! Installers were great! We have recommended First Class Windows to many of our friends and family. Do yourself a favor and make sure that you get First Class Windows an opportunity to quote your window and door project.

Was this review helpful?
Alen in Stoney Creek
Alen in Stoney Creek
1 review Hamilton, ON
10/10

Replacement of 17 windows

We are very pleased with the replacement of all the windows in our house. It took a while to pick a company that would perform this job and we are glad that we picked First Class Windows and Doors. We received 7 quotes in total and decided to go with them. The price was very competitive and Victor was very helpful and patient from the beginning. He answered all our questions and concerns and helped us pick the right product. Once the windows arrived, the installation process went smooth and with no hickups. Every single window was properly leveled, shimmed and foamed. Great care was taken with the new trim and the cleanup
left our house spotless. We love our new windows and received many compliments on how they improved the look of our house. We highly recommend this company and would use them again.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Class Windows, Doors & Siding

First Class Windows, Doors and Siding specializes in the sale and installation of residential replacement:

- Vinyl windows
- Steel/Fiberglass entry door systems
- Patio Doors
- Garden Doors
- Storm Doors
- Vinyl Siding
- Eavestrough
- Soffit & Fascia
- Garage Doors

- Fully insured
- Lifetime Workmanship Warranty
- BBB A+ Accredited Business

We sell and install within the greater southwestern Ontario region which encompass the following major cities: London, St. Thomas, Woodstock, Tillsonburg, Sarnia, Chatham, Strathroy, Exeter and Grand Bend.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entry Doors, Patio Doors, Garden Doors, Siding
SERVICES
Sales and Installation
BRANDS
Vinylbilt, Dorplex, Dashwood, Mitten, Gentek, Royal
WEBSITE
https://www.firstclasswindowsanddoors.com/
YEAR ESTABLISHED
2011
PAYMENT METHOD
Cash, Cheque, Credit Card
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes ask for details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.