Red Bins Disposal

Junk Removal
7 Connie Street Toronto ON M6L 2H8
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Rob McCowan in York
Rob McCowan in York
5 reviews Toronto, ON
5/10

4 bins

I used Redbins for part of my 400sqft 2nd floor remodel, the floor was gutted entirely including the roofing (lathe & plaster, flooring, shingles, misc). The invoices say it was over 8 metric tonnes across 4 bins (I still have one invoice incoming) which I think was pretty accurate.

Their drop offs were often late in the afternoon, and their pickups were around 6:30am meaning you functionally only get about 5 days out of your week of rental (3pm drop off wednesday, 6:30am pickup wednesday).

Twice the driver had to wake me up at 6:30am to move my car as I wasn't expecting the pickup to happen so early. He's just doing his job, but Redbins should have given me a heads up about the timing.

I called to extend my last bin rental by a week, but the message didn't make it to their drivers. I gave them late notice which was my fault, but I got confirmation about the extension and the driver was here to pickup the bin anyways. I would have preferred to hear the extension wasn't possible and I would have been able to make other arrangements.

Improvements they could make
- Give your clients pickup and drop off time windows so we can prep the area for your drivers
- Put a drain on the back of your bins to help with water runoff
- Make sure you tell your clients the same story you tell your drivers, they work hard for you and shouldn't be in charge of handling customer relations.

Approximate cost of services:
$1,200.00
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