This is the second time that I went through Arco for cedar roof maintenance (the first time was roughly 5 years ago). Just like the first time, Art provided quality customer service that really shows that Arco is a professionally run company. His estimation process is extremely detailed with a clear scope. Dealing with contractors can typically be a daunting task but Art took the time to explain everything in detail. Art also went out of his way to accomodate my scheduling requirements. His crew was also professional, courteous, showed up as expected and finished on time. They also cleaned after themselves, Aside from the fresh smelling/looking cedar shakes, you wouldn't even know that roofing work was recently completed. Unfortunately we are moving soon and our new home will not have a cedar roof. However, I will continue to recommend Art and Arco wherever applicable. He really is as good as his reviews show.