The carpet quality was good and the price was decent. We paid for an underlay upgrade, but the lesser quality was delivered. Good thing we were at the site before it got installed, so they were able to switch it out. This company is just ok. The customer service is lacking. We inquired and provided a some of the laminate we have in the basement as we wanted to use it to finish the basement but never heard back from them even after we left a few messages.