Venting Solutions

Our story is very similar to Gesine's. Terry came to our house to give us an estimate for chimney repair. This company was referred to us by Reliance. Terry requested 50% down payment immediately. He told my husband he had been ripped off in his past. Months went by and job was not done. I contacted him and he told me he had been ill and had subcontracted the job out, didn't realize it was not done. He said he was out of town and when he got back he wld pay us. That was his first no show. Many calls, many texts were made to find out when he was coming. Numerous excuses were given when he wld finally reply. More no shows. Don't use this company!!

Terri asked for a $1,000 deposit ahead of time, in August 2011 and promised to start work within the week. Terry never even bothered to start the work on our chimney. He simply pocketed the money and disappeared. He did not return calls. On at least 20 different occasions, Terry has promised to come by with a certified cheque or cash. 14 months after we had originally given him the deposit, he brought us a cheque written from the Venting Solutions account, that bounced. At least another 6 times he has made an appointment to come by with the money and stood us up. We keep calling and he keeps making appointments to bring us the money and then doesn't show up. As of November 2012, we have not received one cent back from our original deposit.