Our older home needed a complete window refresh which was a big and scary thought. Our past experience with contractors working on our unique home always brought unpleasant surprises. Our window project was no exception – but our experience was! We are very grateful to Steve and his team at Astara for their professionalism, diligence, hard work and respect. We would highly recommend Steve and his team to undertake any window challenge. They have proven they will deliver. Highlights of our experience include:
• Great advice – Steve know his windows and he understands the need to put the right windows in the right place. One of our challenges was fitting new windows to suit the look of our old house. Although we were sad to see the old character windows go, Steve’s recommendations look great. Needless-to-say, they work great as well.
• Value adds - Not only did Steve and his team replace our windows, they also replaced and painted the old wood trim. Also, the staff were a pleasure – professional, polite, hard-working, reliable, and respectful. They were not fazed by the challenges presented by our old home where nothing is straight or square. We knew our sun room would be a challenge – and it was – but it now looks fabulous
• Project management: Steve kept us informed of the status of the windows, when he was expecting to come…but more importantly, letting us know when there were delays and why.
• Quote – The price was competitive. Best of all, Steve stayed true to the original quote even though extra time was incurred.