We had some work done by another plumber including a new tankless water system, gas lines and humidifier. The plumber installed the humidifer incorrectly, fried it and then moved to another province, leaving us with a broken humidifier that we had already paid for. I dealt with Lennox to replace it which they offered to do and while I was there, I met Sean from Home Comfort. Lennox required that I have a plumber bring the new humidifier and install it. I called Sean and he sent Scott to do the work and we are more than thrilled with the outcome. Scott was very pleasant to deal with, and not only did he install the new humidifier correctly, he fixed a couple of other issues the other plumber had left.
One major problem we had was a small gas leak. I even had ATCO gas come out and he didn't even find the leak, actually saying he couldn't detect anything. We continued to smell gas in our basement and when Scott was over, I asked him if he could detect it. He tested around all the new gas piping but it was when he took off the cover of one of the furnaces that he found the leak. I could smell the gas immediately and once he tested the furnace, saw it was coming from the line going into it. He tightened the line and tested it and since then we have not smelt any gas. This was a problem that not the other plumber nor atco found (and should have). I am so grateful that Scott fixed this for us as it was a possible danger to our home and to our health.
Scott was professional and not at all agressive with any sales tactics which I find so many other trades and contractors are. Using fear to sell me something does not work with me. Scott gave us peace of mind and 2 working humidifers and at a very reasonable price. I would highly recommend this company for plumbing work. Thanks again Sean and Scott for all your help.