We were very impressed by this company. Mike and his crews were extremely helpful, starting with the initial meeting and quote. First of all - he's very honest. He didn't try to up-sell expensive windows - even though he carried the top of the line and was willing to install whatever I wanted. He recommended some good windows and doors that would last and wouldn't break the budget. He backs his work with a strong warranty. He did a quote right there and then and laid out all options and expenses in detail. There were no surprises either - what he quoted was exactly what we paid. He wasn't the low bidder, but was definitely lower than some of the other companies we looked at - very competitively priced.
The work crews showed up on schedule, were well organized, very professional and skilled. The crew leaders were very knowledgeable, patient, and a pleasure to work with. The crews were neat, and cleanup was done each day. After installing all the windows - THEY CLEANED THEM!!
Mike, the owner, made a point to show up each day and go through the work - pointing out corrections, for even minor details that I had missed. Any questions or issues I had were answered promptly and respectfully. We had a weird shaped triangular window installed and, instead of going ahead and installing it, one of the foremen let me check the outline of where it would go,. Very smart thing too, because it didn't look right and didn't quite match what we wanted. I spoke with Mike about it and he apologized and offered to re-order the window at his expense even though we were working off a "fuzzy" spec (we had not given him a drawing for this it was pretty much verbal). A contractor with less integrity may have fought against this and pressed us to install the window as ordered or charged us for the re-fab - Mike did not. Thanks to Mike and his team our window now looks awesome!
Overall experience with Goldstar Windows was simply smooth sailing, best of luck guys, and you can definitely count on our recommendations