I had them replace the windows in my house. 1 month after being installed 1 of my windows cracked. They have done absolutely nothing to remedy this. Phone call after phone call, and every time the person says they are new and let them try to fix the problem. 3 months still nothing. Never use this company they do not guarantee their work.
Emails phone calls nothing works

We used GoldStar Window after checking out various companies to replace our basement windows which were leaking water and installed crooked by the builder. We also hired them to redo our front door to our house. We dealt with Vadim who was very helpful and showed us many different samples and options for windows at his show room. Install crew showed up exactly when they said they would and worked very clean, no issues at all. We love the new basement windows, they look and work fantastic. We will contact GoldStar Window again to replace our upstairs windows. They also gave us a great referal to a company that built our Porch Enclosure as well. Great job!

I called Goldstar and spoke to Tim. He was very professional. He asked me to send him the measurements and pictures, if possible. I did both immediately and had a quote the same day. He sent product and company information via email. This was very helpful in making my decision. I was hoping to have the installation done prior to an event less than three weeks away. He did not guarantee this in any way. I thought this was fair and honest. I placed the door order the following business day and much to my delight the door came in and the installation was completed earlier than expected. I am very happy with the quality of the door, the look, the professionalism of the installers, and the level of customer service I received.