Absolutely Floored: Flooring And Home Imporvement Centre

Floor Retailers
#5 3160 westwood st PORT COQUITLAM BC V3C3L7
Write a Review
Write a Review
HomeStars  >  Floor Retailers in Port Coquitlam  >  Absolutely Floored: Flooring And Home Imporvement Centre
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Absolutely Floored: Flooring And Home Imporvement Centre

Average customer rating:
9 10 (8 reviews)

Sort by

Private User
Private User
1 review Maple Ridge, BC
10/10

Perfect Hardwood Renovation

Excellent throughout sales to installation. Project for redoing our main floor and upstairs landing came in under estimate and the installer Luchio did a fantastic job with installing the new engineered hardwood to replace our old carpet and hardwood floors. Very happy with the result and method of installation was properly done with a clean remove and reinstall of our baseboards without any damage, re-levelling our subfloors, correct staggering of joints, and glue down application. Looks fantastic and we are very happy with the result.

Was this review helpful?
Handy in Vancouver
Handy in Vancouver
6 reviews Port Coquitlam, BC
8/10

Kitchen floor

We really appreciated that we could look around the showroom without any pressure whatsoever. But when we wanted information or advice it was given freely, without a sales pitch. When we settled on a product we placed our order, but a manufacturer's delay set our schedule back. There were problems with the product and Absolutely Floored negotiated the replacement and even brought out the manufacturer's rep to see what the problem was. Even though the product problems were frustrating, the dealer did everything necessary to resolve the issues. In the end, we are happy with our new floor.

Was this review helpful?
Rory in Burnaby
Rory in Burnaby
1 review Burnaby, BC
10/10

Great carpet!

I am thrilled with my carpet. They respected my budget and showed me a great option well within my price range. The service was excellent and I am really happy with the end result.

Was this review helpful?
John and Kim from Port Coquitlam
John and Kim from Port Coquitlam
1 review Port Coquitlam, BC
10/10

Floor replacement

After researching a number of flooring company websites including
> their history and customer feedback, we decided to work with
> Absolutely Floored to install laminate in our home. Absolutely
> Floored helped us to choose the best products for our needs and we
> found their cost to be very competitive. The Absolutely Floored
> team has a refreshingly honest and ethical approach to their
> process. Their installers were courteous, professional and
> genuinely took immaculate care during the removal and installation.
> No corners were cut and they even offered us alternative solutions
> to fix some existing issues we had. These guys are extremely
> knowledgeable. We will definitely use Absolutely Floored again and
> highly recommend their services.

1 of 1 people found this review helpful.
Was this review helpful?
Janine Smithson from Vancouver
Janine Smithson from Vancouver
1 review Vancouver, BC
9/10

Hardwood and Carpet Install

I needed my hardwood floors redone and wanted to also install carpets in a few of the bedrooms of my home. My girlfriend recommended Absolutely Floored to me so I went to their showroom and actually had a fun time picking out what styles to use. Very very helpful staff that are not pushy at all. They just educated me on various types of hardwood and carpet which made the decision really easy on which styles to go with. After picking them out, the installers came to my home and were very courteous and professional. My place looks amazing now! Thank you!

1 of 1 people found this review helpful.
Was this review helpful?
Karen from Port Coquitlam
Karen from Port Coquitlam
1 review Port Coquitlam, BC
10/10

Service

I recently had my living room floors replaced with hardwood, after carpet for years. Absolutely Floored was recommended to me by a friend, and I'm so glad I took his advice! Their customer service was fantastic, very quick, kind, and knowledgeable, and the installation was easy and was impressed with how fast and clean they were. I am so happy with the result :)

Was this review helpful?
annonymous from Maple Ridge
annonymous from Maple Ridge
5 reviews Maple Ridge, BC
5/10

bathroom flooring/shower tile and carpet

This company supplied and installed linoleum flooring, shower tile and carpeting. Although the company supplied what we wanted, the installation didn't go very smoothly. It appeared that the sub-contractors they used were incompetent. The lino floor buckled in one area and had to be fixed, the shower tile was done incorrectly in one area and had to be re-done. The carpet on our curved stairway was installed improperly and had to be re-done, and the carpet on the walkway buckled after less than one year and had to be re-stretched. Although the company was very quick to get these things corrected, their installers left something to be desired.

Was this review helpful?
Company Response

We are sorry you feel this way. Our perspective on this is that we fixed problems as soon as they happened. But, here is our opinion on the issues:

1st: the tile was done correctly, but since you didn't like how the line of the glass accent strip ended compared to the 12" x 24" shower wall tile we removed it and re-did it at our cost. An 11.5" long tile will never line up with a 12" or a 24" tile.

2nd: the lino floor didn't buckle, someone (not us) dragged a piece of cabinet across the floor while the glue was still wet. This again was fixed by us at no cost to you.

3rd: you chose a carpet with a heavy pattern that looked funny as it wrapped around the massive stairs that are a half circle. This where done correctly, just didn't look right, so again, we fixed it.

4th, carpet does need re-stretching occasionally and is fully covered either by the manufactures or the stores warranty.

Mary Parker in Coquitlam
Mary Parker in Coquitlam
1 review PORT COQUITLAM, BC

First Review

10/10

Laminate flooring

This company installed flooring in my living room area, I'm very happy with how it looks and got a great price, one of the transitions they installed came a little bit loose but they sent the guy back out the next day and fixed it right up so I'll give them the top rating.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Absolutely Floored: Flooring And Home Imporvement Centre

We are a flooring and home products design centre that caters to every project big or small. Whether you are a home owner, builder, contractor, or designer we have a grand selection of high-quality items to get almost any project done on time and budget.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.