We really appreciated that we could look around the showroom without any pressure whatsoever. But when we wanted information or advice it was given freely, without a sales pitch. When we settled on a product we placed our order, but a manufacturer's delay set our schedule back. There were problems with the product and Absolutely Floored negotiated the replacement and even brought out the manufacturer's rep to see what the problem was. Even though the product problems were frustrating, the dealer did everything necessary to resolve the issues. In the end, we are happy with our new floor.