Absolutely Floored: Flooring and Home Imporvement Centre

Floor Retailers
#5 3160 westwood st PORT COQUITLAM BC V3C3L7
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Reviews for Absolutely Floored: Flooring and Home Imporvement Centre

Average customer rating:
8.9 10 (7 reviews)

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Handy in Vancouver
5 reviews Port Coquitlam, BC

We really appreciated that we could look around the showroom without any pressure whatsoever. But when we wanted information or advice it was given freely, without a sales pitch. When we settled on a product we placed our order, but a manufacturer's delay set our schedule back. There were problems with the product and Absolutely Floored negotiated the replacement and even brought out the manufacturer's rep to see what the problem was. Even though the product problems were frustrating, the dealer did everything necessary to resolve the issues. In the end, we are happy with our new floor.

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Rory in Burnaby
1 review Burnaby, BC

I am thrilled with my carpet. They respected my budget and showed me a great option well within my price range. The service was excellent and I am really happy with the end result.

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John and Kim from Port Coquitlam
1 review Port Coquitlam, BC

After researching a number of flooring company websites including
> their history and customer feedback, we decided to work with
> Absolutely Floored to install laminate in our home. Absolutely
> Floored helped us to choose the best products for our needs and we
> found their cost to be very competitive. The Absolutely Floored
> team has a refreshingly honest and ethical approach to their
> process. Their installers were courteous, professional and
> genuinely took immaculate care during the removal and installation.
> No corners were cut and they even offered us alternative solutions
> to fix some existing issues we had. These guys are extremely
> knowledgeable. We will definitely use Absolutely Floored again and
> highly recommend their services.

1 of 1 people found this review helpful.
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Janine Smithson from Vancouver
1 review Vancouver, BC

I needed my hardwood floors redone and wanted to also install carpets in a few of the bedrooms of my home. My girlfriend recommended Absolutely Floored to me so I went to their showroom and actually had a fun time picking out what styles to use. Very very helpful staff that are not pushy at all. They just educated me on various types of hardwood and carpet which made the decision really easy on which styles to go with. After picking them out, the installers came to my home and were very courteous and professional. My place looks amazing now! Thank you!

1 of 1 people found this review helpful.
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Karen from Port Coquitlam
1 review Port Coquitlam, BC

I recently had my living room floors replaced with hardwood, after carpet for years. Absolutely Floored was recommended to me by a friend, and I'm so glad I took his advice! Their customer service was fantastic, very quick, kind, and knowledgeable, and the installation was easy and was impressed with how fast and clean they were. I am so happy with the result :)

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annonymous from Maple Ridge
5 reviews Maple Ridge, BC

This company supplied and installed linoleum flooring, shower tile and carpeting. Although the company supplied what we wanted, the installation didn't go very smoothly. It appeared that the sub-contractors they used were incompetent. The lino floor buckled in one area and had to be fixed, the shower tile was done incorrectly in one area and had to be re-done. The carpet on our curved stairway was installed improperly and had to be re-done, and the carpet on the walkway buckled after less than one year and had to be re-stretched. Although the company was very quick to get these things corrected, their installers left something to be desired.

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Company Response

We are sorry you feel this way. Our perspective on this is that we fixed problems as soon as they happened. But, here is our opinion on the issues:

1st: the tile was done correctly, but since you didn't like how the line of the glass accent strip ended compared to the 12" x 24" shower wall tile we removed it and re-did it at our cost. An 11.5" long tile will never line up with a 12" or a 24" tile.

2nd: the lino floor didn't buckle, someone (not us) dragged a piece of cabinet across the floor while the glue was still wet. This again was fixed by us at no cost to you.

3rd: you chose a carpet with a heavy pattern that looked funny as it wrapped around the massive stairs that are a half circle. This where done correctly, just didn't look right, so again, we fixed it.

4th, carpet does need re-stretching occasionally and is fully covered either by the manufactures or the stores warranty.

Mary Parker in Coquitlam

First Review


This company installed flooring in my living room area, I'm very happy with how it looks and got a great price, one of the transitions they installed came a little bit loose but they sent the guy back out the next day and fixed it right up so I'll give them the top rating.

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More about Absolutely Floored: Flooring and Home Imporvement Centre

We are a flooring and home products design centre that caters to every project big or small. Whether you are a home owner, builder, contractor, or designer we have a grand selection of high-quality items to get almost any project done on time and budget.
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