Terrific to communicate with. Quote was fair and done promptly. Installation was done in 1 day on the day promised. Final price didn't differ from quote.

After the installation was complete I had a few questions and he returned to my house after I called him... on a Sunday night!

Fantastic customer service, I wasn't expecting a Sunday visit and I doubt you'd get that from many other companies.

I would 100% use Shawn again for a job on my home.

Shawn provided excellent service! He was quick to respond to our phone call and within days, he found us a new furnace and replaced ours. He disposed of our old one, and completely cleaned the work area!
Shawn is very professional, and extremely knowledgeable in his area of work.
Thanks Shawn! Thanks to you, we are staying warm this winter!

I was very pleased and also confident in the service provided by Shawn of Bassett Mechanical. He was personable, professional and he knows what he is doing. Love my new tankless water heater. Thanks for your service and I will be letting others know about you.

I renovated my basement and added a bathroom and the guys from Bassett Mechanical took care of all my moving of duct work, installed my bathroom fan and venting, moved my dryer vent pipe, moved and reinstalled my furnace vent piping. These guys were 100% professional, very helpful and friendly. They took the time to make everything right and helped my reno stay on time and on budget. These guys are pros and I would highly recomend them for any HVAC work required. Actually planning on using them in my new house to install a new air conditioner and install a new tankless water heater. Their pricing can not be matched and their friendly service shows how much they care about what they do.

Customers beware!!! This company requested payment before proper completion of the ductwork. The City inspection did not pass and they refused to come back to fix the problems. Numerous phone calls and emails were never returned. I would NEVER refer this company.