Constant Home Comfort

Heating & Air Conditioning
Markham ON L3R 1C2
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Heating & Air Conditioning
Constant Home Comfort
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93%

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Reviews for Constant Home Comfort

Average customer rating:
9.5 10 (427 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Heat pump installation and post-installation support

Heating & Air Conditioning review in Mississauga

I recently had Evan and Tim install a heat pump system in my home, and I am extremely satisfied with their service. The installation was smooth and professional, with the team being punctual, courteous, and knowledgeable.

What impressed me most was their post-installation support. When I encountered time sensitive issues, they responded immediately and fixed the problem promptly. They really went out of their way to get the right people to get the job done.

I highly recommend this company for their exceptional service and commitment to quality. Also, great referral program!

Approximate cost of services:
$7,100.00
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Company Response

Thanks for your amazing review, looking forward to servicing you again.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Heat pumps

Heating & Air Conditioning review in Scarborough

Hanson's exceptional heat pump services have truly exceeded expectations. His professionalism, attention to detail, and prompt response make him an invaluable asset. I highly commend Hanson for his outstanding work in ensuring optimal comfort and efficiency in our HVAC systems.

Approximate cost of services:
$7,100.00
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Company Response

Dear customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Vaughan, ON
10/10

heatpump

Vaughan

my home change Heatpump and Lennox Elite Furnace with Constant .The Furnace and Heatpump so goodquiet than before any the guy Hanson give me more suggestion for this . thx

Approximate cost of services:
$10,540.00
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Company Response

Dear customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Scarborough, ON
10/10

heat pump+Fur

Heating & Air Conditioning review in Scarborough

I feel very satisfied! installed heatpump + Fur in oct this year. I The air conditioning mute effect is really good, special thanks to sales guys hanson, he gave me a lot of professional installation advice. Thx company

Approximate cost of services:
$11,500.00
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Company Response

Dear customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Oakville, ON
10/10

Heat pump

Heating & Air Conditioning review in Oakville

Great company with excellent services. David provided great details about the heat pump and answered all of our questions really well. He arranged the installation, and then the auditing, all these are done within one week. It was amassing! Thanks to David and the installation screws for the professional services. It was a great experience.

Approximate cost of services:
$6,350.00
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Company Response

Dear Suzanne, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

suzanne
suzanne
1 review Old Toronto, ON
10/10

Heat pump/ Furnace/ Humidifier Install

Heating & Air Conditioning review in Old Toronto

Excellent company with great service and professional
Was able to accommodate me on the same day when my furnace died The technician that came worked endlessly and meticulously for hours to ensure the job was done to perfection The sales person gave me many options where I could put my Heat pump which no other person did . I was so happy with the job and quick response that my brother in law has now hired them too You wont regret hiring this company for your needs
They also have very competitive rates

Approximate cost of services:
$9,000.00
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Company Response

Dear Suzanne, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Bolton, ON
10/10

Heat Pump

Heating & Air Conditioning review in Bolton

I recently invested in a heat pump, and the experience has exceeded my expectations. The efficiency and versatility of the system are remarkable, ensuring optimal comfort year-round. I have to give a special shoutout to Sales Jeff, whose expertise and guidance made the entire process smooth and enjoyable. His knowledge and dedication to customer satisfaction truly stood out. Kudos to Sales Jeff for making this eco-friendly upgrade such a positive experience!

Approximate cost of services:
$7,100.00
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Company Response

Dear customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Awesome customer service

Scarborough

David was awesome! He made sure we understood every step and explained it well. I was very impressed with the service and would recommend!

Approximate cost of services:
$7,100.00
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Company Response

Dear Customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Good product good service

Green Products & Services review in Vaughan

Constant Home Comfort recently installed a heat pump for me. I'm very satisfied with the service.

Approximate cost of services:
$7,000.00
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Company Response

Dear customer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Private User
Private User
Private User reviews Windsor, ON
0/10

Do not recommend for heat pump and furnace replacement

Heating & Air Conditioning review in Windsor

This review is for the Windsor location. Had a heat pump and furnace installed.

Sales person/Comfort Advisor Steven was dishonest in pricing and service. Quoted for things not received or done, and had to argue to get the charges partially taken off.

The installation itself was clean and seems of decent workmanship. But if you sell and install a 2 stage furnace, DON'T leave it only in stage one - it will become undersized for the house when it gets much colder. The installer should have ran another wire (as was quoted) so the W2 can control stage 2 using my ecobee. Instead the installer was lazy and used the existing PEK module so the ecobee thinks it's a single stage furnace..
I opened the furnace panel to check, and the DIP switch for 2 stage operation wasn't even turned on. I learned of this after I googled the information myself. So much for Home Comfort when the install was not even optimal.

tl/dl: Dishonest quotes to what is needed, lazy installers, go elsewhere.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer

Thank you for sharing your feedback regarding your recent experience at our Windsor location. We sincerely apologize for the disappointment and inconvenience you encountered during the installation of your heat pump and furnace.

We deeply regret any miscommunication regarding pricing and services provided by our Comfort Advisor, Steven. Our aim is to offer transparent and accurate information, and we regret falling short of this standard in your case. We will investigate this matter further to ensure such discrepancies are rectified.

Regarding the installation, we're glad to hear that the workmanship met your expectations in terms of cleanliness and quality. However, we're truly sorry to learn about the oversight regarding the 2-stage furnace installation and the Ecobee setup. We understand the importance of optimal functionality, and it's disheartening that this was not achieved during your installation.

We take your concerns seriously and will use this feedback to improve our procedures, ensuring that such lapses do not recur in the future. Please allow us the opportunity to make things right. We'd appreciate the chance to connect with you directly to discuss further and address any outstanding issues. Kindly reach out to [Contact Information] at your earliest convenience.

Once again, we apologize for the inconvenience caused and appreciate your valuable feedback. Your satisfaction is important to us, and we hope to regain your trust in our services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.