We were doing a basement reno, and there was a big drop in the ceiling where the heating ducts ran. We called Westmount Heating hoping they could install smaller ducts so we could gain some headroom.
We were on an extremely tight timeline, but Lorenzo made time to come and give an estimate asap, and immediately offered a solution that would raise the drop in the ceiling by six inches (!!) — way more than we thought we could.
Trouble was, we needed the work done that day or the next, and he was booked solid — but he rearranged things so he could do it, even though it meant working on a Saturday.
He and his coworker were on time, quick, professional, and did a fabulous job at a reasonable price — and he offered helpful suggestions to both us and our contractor about how to properly frame the area, etc.
We were thrilled, and are so happy we found Westmount; my only regret is that we didn't find them earlier, as we've had several not-so-good experiences with other heating and plumbing companies.
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- Company Response
Thanks very much for taking the time to write about your experience with us. We were glad to be able to help on short notice. We'd be happy to come back anytime for more of those amazing cinnamon buns! : )