Over the holidays, our radiant heating system appears to be malfunctioning. Our bedroom zone was calling for heat when it was not suppose to and so it became 4 degrees C hotter overnight. I tried to diagnosed the issue myself to rule out simple issues such as thermostat. Long story short, I did end up putting in a new thermostat but the issue is still persisting (or so I thought?). We called Westmount Heating over the holidays but unfortunately it was over the holidays and nobody got back to me until January 2. Mirch gave us a call and he was able to come on site the same day. Mirch was knowledgeable and professional. He did a thorough diagnostic and did some maintenance on our system and couldn't find anything wrong with the system. He suspects the replacement of the thermostat probably fixed the issue. Either way, we're happy with the service and would have given a 10/10 review if someone was manning the phones over the holidays and got back to me sooner.
- Company Response
Thank you for taking the time to share your happy experience with us Samson. We did take a few days to spend time with our family during the holidays. Our apologies for not getting back to you as quickly as we would have liked to. We look forward to being of service in the future.