Westmount Heating

Heating & Air Conditioning
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97%

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Reviews by rating (past 12 months)

Reviews for Westmount Heating

Average customer rating:
10 10 (144 reviews)

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Samson in Coquitlam
Samson in Coquitlam
7 reviews Coquitlam, BC
9/10

Radiant Heating System Repair...or so we thought

Over the holidays, our radiant heating system appears to be malfunctioning. Our bedroom zone was calling for heat when it was not suppose to and so it became 4 degrees C hotter overnight. I tried to diagnosed the issue myself to rule out simple issues such as thermostat. Long story short, I did end up putting in a new thermostat but the issue is still persisting (or so I thought?). We called Westmount Heating over the holidays but unfortunately it was over the holidays and nobody got back to me until January 2. Mirch gave us a call and he was able to come on site the same day. Mirch was knowledgeable and professional. He did a thorough diagnostic and did some maintenance on our system and couldn't find anything wrong with the system. He suspects the replacement of the thermostat probably fixed the issue. Either way, we're happy with the service and would have given a 10/10 review if someone was manning the phones over the holidays and got back to me sooner.

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Company Response

Thank you for taking the time to share your happy experience with us Samson. We did take a few days to spend time with our family during the holidays. Our apologies for not getting back to you as quickly as we would have liked to. We look forward to being of service in the future.

Eric in Vancouver
Eric in Vancouver
1 review Vancouver, BC
10/10

Short notice water tank repair

Our Navien combi boiler started generating an error and would spontaneously shut down leaving us with neither heat or hot water during a cold spell. Initially, they couldn't see us for 4 days as they were pretty busy but as we couldn't keep our system up by resetting it they managed to move their schedule around to help us out within 36 hours. We had used them before and didn't want to use anyone else and I felt we got better service and pricing than we would have with another vendor. I'd happily call them again when it comes time for maintenance
work.

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Company Response

It makes us very happy to hear you are happy with our service and pricing! Thank you Eric!

Jenea in Burnaby
Jenea in Burnaby
3 reviews Burnaby, BC
10/10

Gas stove line install

We first met Laurenzo when we called for a furnace check and maintenance for our new home. He was very friendly, pro, and really helpful with ideas about what the next steps were for our home. Next we got him to replace our hot water tank - he was frank and honest about what was available and what we needed, and helped us zero in on what actually suited our needs without pressing more expensive or high-end stuff that wouldn't be the right fit. The install was on time, quick, reasonable $$, and pro.

So of course we called Westmount for our gas line install for our new gas stove. The guys came early, they worked quickly and cleanly (and cleaned up great). They even brought their own (better) connecting line for the stove, and they installed the stove as well for me and made sure it was working right.

Laurenzo is a pro in every way, and really cares about what works for you. I don't hesitate to recommend Westmount to everyone (already sent my neighbours to them). They are locked-in as our maintenance guys and we will also be using them for any new HVAC services we need in future.

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Company Response

Its always a pleasure Jenea. Glad we could help out again with the gas line for your new range. Thank you for referring your neighbours. It means so much!

Dee in Surrey
Dee in Surrey
1 review Port Moody, BC
10/10

Furnace replacement

We recently had our 25 year old mid-efficiency gas furnace replaced with a new Lennox high- efficiency furnace and A/C unit. Laurenzo was very prompt to come by, assess our existing situation and explain to us what work would be required to carry out the furnace replacement and the outdoor A/C installation. Before the end of the day, he emailed us a detailed quotation which itemized the units he proposed to use as well as the cost for each aspect of the work. We asked several questions both during his initial and subsequent visits and all were answered with clear explanations. He and his team arrived on time and our new furnace was up and running within a few hours.
We would recommend Westmount Heating without hesitation.

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Company Response

Thank you for trusting us with your heating and air conditioning needs and for taking the time to write a review of your experience with us. Much appreciated!

Ken B in Coquitlam
Ken B in Coquitlam
2 reviews Port Coquitlam, BC
10/10

Air conditioning and Tankless hot water

We had an air conditioning system installed and we were very pleased with the work performed. Done in timely and professional manner. A month later Westmount returned to install a tankless hot water system. Everything is working marvellously!

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Company Response

Glad to be able to help with your air conditioning and tankless system. Thank you for the nice review Ken!

jennifer in Port Coquitlam
jennifer in Port Coquitlam
1 review Port Coquitlam, BC
10/10

Furnace and Air Conditioner Installation

My husband and I are extremely pleased with the recent service, installation and workmanship provided by Westmount. Firstly, they were willing to accommodate our schedules by agreeing to perform their quotation during the evening hours, after 5:30pm.

On the day of installation, they arrived promptly (actually a little early :-) and worked very hard throughout the day. So much so that I don't believe they even stopped for a lunch break!

When they encountered a little hiccup with our installation, Laurenzo immediately discussed the available options with us and completed our job without further delay.

Laurenzo and his team are very knowledgeable and their recommended equipment is working well, as promised.

We highly recommend Westmount Heating and we will definitely be using their services again in the future.

Sincerely,
Jennifer M

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Company Response

Thank you for such a kind review Jennifer! We look forward to helping out in the future : )

Bob
Bob
1 review Port Coquitlam, BC
10/10

Furnace installation

Westmount installed a new furnace for me. The efficiency and workmanship is second to none. Everything from the initial quote to finishing touches exceeded my expectations. I recommend this company without hesitation and I will use them in the future.

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Company Response

We're glad to hear you are happy with our service Bob. Thank you for your business and for taking the time to write about your experience with us.

The Westmount Team

steven-chand in Vancouver
steven-chand in Vancouver
1 review Delta, BC
10/10

Professional and Prompt A/C Install

Lorenzo always made time for us. Whether it was on site estimates or calling him with questions. Him and his brother installed our A/C in no time and even handled a couple of items (thermostat install and hot water tank service).

These guys are now my go to HVAC guys.

Kim was a pleasure to deal with as well :)

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Company Response

Thank you for taking the time to write a review for us Steven. We are happy to hear you were pleased with our work. We look forward to helping you with any of your heating or cooling needs in the future.

Have a great Summer!

The Westmount Team : )

ads in Vancouver, British Columbia
ads in Vancouver, British Columbia
7 reviews Vancouver, BC
10/10

Needed ducting change in a hurry

We were doing a basement reno, and there was a big drop in the ceiling where the heating ducts ran. We called Westmount Heating hoping they could install smaller ducts so we could gain some headroom.

We were on an extremely tight timeline, but Lorenzo made time to come and give an estimate asap, and immediately offered a solution that would raise the drop in the ceiling by six inches (!!) — way more than we thought we could.

Trouble was, we needed the work done that day or the next, and he was booked solid — but he rearranged things so he could do it, even though it meant working on a Saturday.

He and his coworker were on time, quick, professional, and did a fabulous job at a reasonable price — and he offered helpful suggestions to both us and our contractor about how to properly frame the area, etc.

We were thrilled, and are so happy we found Westmount; my only regret is that we didn't find them earlier, as we've had several not-so-good experiences with other heating and plumbing companies.

Thanks Westmount!!

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Company Response

Thanks very much for taking the time to write about your experience with us. We were glad to be able to help on short notice. We'd be happy to come back anytime for more of those amazing cinnamon buns! : )

Jin in
Jin in
1 review Greater Vancouver, BC
10/10

GAS Furnace repare

My furnace made noise recently. I gave call to the company on Monday morning, then technician came to my house at afternoon and addressed the root cause and replaced the broken part with new part on Saturday.
Here I recommended this company to another friend and she was also happy with them.
So I recommended the company to any one

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Company Response

Thank you for taking the time to write a review for us Jin. Much appreciated! : )

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westmount Heating

Westmount Heating is a fully licenced and bonded company specializing in any type of heating systems, installation and servicing from small reno's to new construction. We are dedicated to offering the best prices and best service possible to our customers.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps
SERVICES
furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair
BRANDS
Lennox, Rennai, Bradford White, Eco King, Navien, Viessmann, Super Hot, RayPack
SPECIALITIES
Custom, High-Efficiency Heating Systems
WEBSITE
http://westmountheating.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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