Last year was our first year in which we contracted with Natural Elements to maintain our lawn. We had heard about Dan and his company from a few of our neighbors who have used his services for the few past years and were quite happy with him.From the 1st meeting I had with Dan to discuss a quote, I was impressed with his level of customer service. He had provided recommendations on how to care for our lawn and explained the service(s)they provided. Through out the summer he was responsive to my requests, and addressed any requests we had in a very fast fashion. We will definitely be using Natural Elements for the upcoming season.